Dispatch Supervisor
$30 - $37 per hourThe Planet Group
Title: Dispatch Supervisor
Location: Indianapolis IN
Starting Pay: $30-37/hr
Contract or Contract to Hire (Can only guarantee 6 months but they think it will be direct hire)
Excellent Benefits: Health, dental, vision
Hours: Typically 8-5 job, could vary based on need
Qualifications:
- 5+ years of experience with dispatching
- Good with computers and software
- Great communication skills
- Able to MultiTask
Manager notes
- These drivers haul contaminated dirt from one location to another
- This person will be using UKG for timecard approvals
- Will coordinate driver training thru Lynx
- Understands Geotabs and tracking drivers
- Administrative tasks
- This is an office role but they will go to the yard from time to time for audits
- Good with Excel
- There are at least 25 drivers that they will coordinate with
- Will Mobilize drivers to locations and routes
- This person could succeed the current Manager
Our Client is looking for a Dispatch Supervisor. They will be responsible for scheduling, coordinating, and supervising a fleet of drivers.
As a Dispatch Supervisor you will be responsible for receiving dispatch requests and partnering with relevant personnel to notify drivers of specific pickup or delivery dates/times for customer waste materials. This role will work collectively with drivers and other team members to ensure customers are serviced on time.
Essential Functions & Requirements:
- Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
- Receives dispatch requests and partners with management to notify drivers of specific pickup or delivery dates and times for customer industrial waste materials; ensures customers are serviced on time
- Dispatches loads consistent with routing requests and according to and DOT procedures
- Develops and maintains records of activities including tracking shipments, roll-off container inventory, and researching waste streams for special projects, quotes, and equipment utilization among other operations
- Generate weekly and monthly load reports and others as requested; interfaces with other Company operations by scheduling additional equipment or drivers as needed
- Assists in the coordination of transportation services for internal Coordinators to ensure customer needs are met
- Monitors loading, reloading and dispatching of special material not conforming to standard procedures
- Coordinates transportation activities between service centers to maximize assets
- Maintains 24-hour availability to manage driver issues or equipment repair requests as needed, as well as manage accident minimization efforts
- Offers clear, legible communications via electronic, written or verbal methods
- Provides supervision to direct reports and maintains the ability to effectively manage issues that arise while team members are away from home or the terminal
- Takes on additional duties as assigned to support the team and organization
Education:
- High school diploma or equivalent (required)
Experience:
- Previous dispatching experience (preferred)
Competencies:
- Strong knowledge of US geography to effectively dispatch drivers in the most efficient manner
- Ability to effectively utilize various computer applications including Microsoft Office Suite and PC Miller
- Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders
- Regular and predictable attendance to perform the functions and requirements of this roll
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