Assistant Manager - LaRosa's Pleasant Ridge
LaRosa's
Job Summary:
Ensures that guests receive friendly, efficient and courteous service while supervising all hourly restaurant staff.
Essential Duties and Responsibilities:
Knowledge, Skills and Abilities:
Ensures that guests receive friendly, efficient and courteous service while supervising all hourly restaurant staff.
Essential Duties and Responsibilities:
- Performs the duties of the General Manager in his/her absence.
- Directly supervises 5 to 40 Team Members in the restaurant at any one time.
- Supervises hourly restaurant staff, ensuring Guests receive prompt and courteous service.
- Schedules hourly staff to meet business level requirements.
- Monitor food preparation and presentations to comply with company standards.
- May participate in hiring and onboarding process.
- Performs opening and closing administrative procedures which may require driving a car.
- Assists profit and loss management by following cash control/security procedures, maintaining proper inventory levels, managing labor, reviewing financial reports and taking appropriate actions.
- May perform the functions of any hourly position in the absence or shortage of staff.
- Performs consistent and thorough documentation of procedures.
- Ensures that guest checks are handled accurately, efficiently, and in compliance with company policies.
- Addresses guest concerns, requests, injuries or accidents following LaRosa's procedures.
- Gives constructive feedback to hourly Team Members to help them do their jobs better.
- Works with Management to ensure that newly hired Team Members receive orientation training.
- Follows LEAN processes as defined for both their role and the pizzeria.
- Works with Team Members throughout the location on a daily basis including: Store Management, Front of the House and Back of the House staff.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Able to demonstrate high standards of behavior.
- Able to encourage strong team work.
- Able to write routine reports and correspondence.
- Verbally interacts with Management, Team Members and Guests.
- Able to speak effectively before groups of guests or Team Members.
- Basic mathematical skills.
- Able to make change and process different types of payment.
- Able to interpret a variety of instructions in written or oral form.
- Ability to solve practical problems.
- Able to report to work in a neat clean uniform.
- Willingness to work rotating shift schedules.
- Able to lift up to 25 lbs on a regular basis.
- Able to reach, bend, stoop, kneel, or crouch.
- Able to stand for an extended period of time.
- Able to become ServSafe certified.
- High school diploma or general education degree (GED)
- Additional college classes in management, accounting, and finance preferred.
- 1 year of restaurant experience
- While performing the duties of this job, the Team Member is exposed to wet, humid, hot, crowded, and loud conditions.
- Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns.
- Non slip shoes are required to be worn at all times by all Team Members in the pizzerias.
- Must be at least 18 years old.
Vacancy posted 3 days ago
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