Security Operations Center Officer
Prosegur Security USA
Overview At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects. Job Details Prosegur Security is looking to fill multiple Security Operations Center (SOC) Officer in the Ridgefield, CT . The Security Operations Center (SOC) Officer plays a critical role in protecting the people and assets of a large corporate client. SOC Operators are a key piece of the security ecosystem-monitoring real-time activity, responding to incidents, and supporting emergency management functions that keep operations safe and resilient. This position is ideal for professionals who thrive in a fast-paced, technology-driven environment and are committed to maintaining the highest standards of security and compliance Hourly starting wage: 22.00 Full Time Position - Sunday 7am - 3pm & Monday - Wednesday 3p - 11pm (32 hours) Key Responsibilities
- Monitor live and recorded CCTV feeds to detect, assess, and escalate security incidents.
- Conduct video reviews to support investigations, audits, and compliance requirements.
- Manage access control systems, including badge permissions, door alarms, and visitor authorization.
- Serve as a central communication point during emergencies, including medical events, fire alarms, severe weather, and security threats.
- Document incidents thoroughly and contribute to after-action reviews.
- High school diploma or equivalent
- Exceptional interpersonal skills and relationship building skills.
- Strong verbal and written communication skills
- Positive attitude and outlook
- Works well under stress and makes sound decisions.
- 1-3 years of experience in a Security Operations Center, corporate security, law enforcement, military, or related field.
- Familiarity with CCTV platforms, access control systems, and alarm monitoring tools.
- Strong communication skills with the ability to remain calm and decisive under pressure.
- High attention to detail and strong analytical skills.
- Security Guard Card
- High School Diploma
- 401K/403b Plan
- Dental Insurance
- Paid Vacation
- Paid Sick Days
- Vision Insurance
- Medical Insurance
Vacancy posted 2 days ago
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