Restaurant General Manager Wichita Area

Job Description

Job Description

“Don’t mess with breakfast”

Want a DAYS ONLY lifestyle?

The Big Biscuit -- is now hiring exceptional people to join our skilled management team. Our goal is to find highly motivated individuals, looking to advance their careers with a growing company. Successful candidates are experienced food service professionals committed to culinary and customer service excellence. Candidates must be able to demonstrate a passion for the service industry, dedication to learning, demand for quality, reliability, pride in their work, strong leadership skills and ability to multitask while maintaining a positive attitude in a fast paced environment.

The Big Biscuit is currently serving 32 locations in Kansas, Missouri, Arkansas and Oklahoma!

What You'll Be Doing: 

Direct Operational Management, Leadership & Staff Development, and Champion Positive Guest Relations

• Direct and oversee all front‑of‑house and back‑of‑house operations to ensure efficient, high‑quality service.
• Ensure compliance with all food safety, sanitation, and workplace safety regulations.
• Execute and enforce opening and closing procedures in accordance with company policy.
• Maintain product quality, service flow, and brand standards across all operational areas.
• Oversee inventory management, including ordering, receiving, waste control, and product rotation.
• Ensure proper maintenance, cleanliness, and functionality of all equipment and facilities.
• Recruit, interview, hire, and onboard qualified team members and supervisors.
• Provide ongoing coaching, performance evaluations, and corrective action in alignment with company policies.
• Foster a positive, inclusive, and professional work environment that supports employee engagement and retention.
• Ensure appropriate staffing levels and manage labor deployment to meet business needs.
• Lead by example and reinforce adherence to company standards, policies, and expectations.
• Ensure all guests receive exceptional service consistent with The Big Biscuit’s hospitality standards.
• Respond to and resolve guest concerns promptly and professionally.
• Promote a welcoming environment and build positive relationships with guests and the local community.

Administrative Responsibilities

• Oversee scheduling, labor management, and completion of required operational and financial reports.
• Manage cash handling, reconciliation, deposits, and adherence to financial controls.
• Analyze key performance indicators (KPIs) and implement strategies to improve operational and financial performance.
• Maintain accurate and organized records as required by company policy and regulatory agencies.

What Makes You a Great Fit:

• Minimum of 3–5 years of restaurant management experience, preferably in a high‑volume environment.
• Strong leadership, communication, and conflict‑resolution skills.
• Demonstrated ability to manage financial performance and operational metrics.
• Strong organizational skills and attention to detail.
• Working early mornings, weekends, and holidays are required.

Physical & Lifting Requirements

• Ability to stand and walk for extended periods, typically 8–10 hours per shift.
• Ability to lift, carry, push, or pull up to 40 pounds regularly (e.g., cases of product, small equipment, supplies).
• Ability to bend, reach, kneel, and perform repetitive motions as required for operational tasks.
• Ability to safely navigate a fast‑paced dining room, kitchen, and service environment.
• Ability to work in environments with varying temperatures, including warm kitchen areas and cooler storage spaces.
• Ability to perform tasks requiring manual dexterity, including handling paperwork, operating POS systems, and assisting with food service tasks.

Work Environment

• High‑volume breakfast and lunch service
• Fast‑paced, team‑driven atmosphere
• Requires strong leadership, communication, and problem‑solving skills

We offer our Full-Time Management Team:

• Daytime Schedule, operating hours are 6:30-2:30
• Competitive Salary
• Bonus Opportunities
• Medical / Dental / Vision insurance
• Paid Time Off
• 401(k) with Matching
• Comprehensive Training
• Career and Leadership Development

If you are able to lead and thrive in a fast-paced environment, we would like to meet you!

The Big Biscuit is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information. We are committed to providing a workplace where all employees feel respected and valued.