Medical Assistant

Job Description

Job Description

Medical Assistant

Job Title: Medical Assistant
Primary Location: Portsmouth, VA (Must be willing to travel to all locations, see below)
Hours: Monday to Friday, 8:00 AM – 5:00 PM
Company: Tidewater Neurologists, Inc. and Sleep Disorder Specialists

Position Overview

Tidewater Neurologists, Inc. and Sleep Disorder Specialists are seeking a dedicated and motivated Medical Assistant to join our team. This is a full-time opportunity offering professional growth and the chance to make a meaningful impact in patient care. Medical Assistants with knowledge of sleep medicine, including CPAP therapy, device downloads, and set-ups, are strongly encouraged to apply.

Please note: This position requires regular travel to all clinical locations in Chesapeake, Virginia Beach, and Portsmouth. Applicants must be comfortable commuting between sites as needed.

Key Responsibilities

• Assist healthcare providers with patient examinations and procedures
• Prepare and maintain patients' medical records and documentation
• Schedule and confirm patient appointments, ensuring effective communication
• Maintain cleanliness and organization of examination rooms and medical supplies
• Collaborate with team members to ensure seamless patient care
• Perform administrative duties, including data entry and record management using Microsoft Office and Excel
• Deliver excellent customer service to patients and their families
• Perform CPAP/PAP device set-ups and educate patients on proper use, mask fitting, and care
• Retrieve and review CPAP data downloads for compliance and effectiveness, and route results to providers
• Support sleep patients with troubleshooting, follow-up, and equipment-related questions
• Coordinate with DME suppliers regarding equipment orders, supplies, and patient needs

Qualifications

• High school diploma or equivalent required; post-secondary education in healthcare is a plus
• MA Certification required
• Minimum of 2 years of experience as a Medical Assistant, preferably in a specialty practice
• Knowledge of sleep medicine, including sleep disorders such as obstructive sleep apnea
• Experience with CPAP/PAP therapy, including device set-ups and CPAP data downloads (ResMed, Philips Respironics, or similar platforms preferred; training available)
• Proficient in Microsoft Office Suite, especially Excel
• Experience with Electronic Health Records (Athena preferred; training available)
• Strong organizational skills and attention to detail
• Effective communication and interpersonal skills
• Ability to work independently and collaboratively
• Excellent customer service skills
• Reliable transportation and willingness to travel to all clinical sites

What We Offer

• Competitive salary with growth potential
• Comprehensive training and support in a collaborative environment
• Excellent benefits package
• Opportunity to contribute to meaningful patient care across multiple communities

If you're passionate about healthcare and ready to grow your career with Tidewater Neurologists, Inc. and Sleep Disorder Specialists, we encourage you to apply!

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.