General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in La Mesa, CA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
El Cajon, CA7 days ago - ...Job Description Job Description Assistant General Manager Lead with Heart. Grow with Taco Bell. Make Your Mark. Are you a natural leader who thrives in fast-paced environments and loves helping others succeed? At Taco Bell, we don’t just serve craveable food—...SuggestedFlexible hoursShift workNight shift
Taco Bell
Spring Valley, CA22 days ago $7.25 per hour
...Job Description Job Description Wingstop General Manager Job Posting: Wingstop General Manager – Leading Operational Success Position: General Manager Company: Sizzling Platter LLC Location: Lemon Grove , CA Job Type: Full-Time FLSA Classification...SuggestedHourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftDay shiftWingstop - Sizzling Platter
Lemon Grove, CA19 days ago- ...reinforcement. · Conducts performance reviews with the District Manager. · Performance manage and Issues disciplinary notices to... ...lids, straws, cleaning supplies, and handling waste), carrying (generally under 25 lbs.), balancing, pulling, pushing, crouching, stooping...SuggestedContract workCasual workWork at officeShift work
Yoshinoya America Inc
Spring Valley, CA6 days ago $22.9 per hour
...Job Description Job Description General Manager When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every...SuggestedLocal areaNight shiftWeekend workAfternoon shiftVictra - Verizon Wireless Premium Retailer
El Cajon, CA10 days ago- ...Job Description Job Description At Nothing Bundt Cakes , the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of...Work experience placementAfternoon shiftEarly shift
Nothing Bundt Cakes - San Diego
El Cajon, CA27 days ago - ...Ontario Trillium Foundation is seeking a District Manager to oversee a portfolio of quick-service restaurants in California. This role focuses on driving profitable growth, managing P&L performance, and coaching restaurant teams to improve performance in a fast-paced environment...Local area
Ontario Trillium Foundation
El Cajon, CA3 days ago - At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Do you go out of your way to make someone smile? When you say thank you do you mean it? Do you believe that everything is possible? Are you a foodie? Would your...
Taco Bell
Spring Valley, CA2 days ago $53k - $62k
...Restaurant General ManagerAt KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and... ...independent, having fun, and making new friends. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And...Local areaFlexible hoursKFC
Spring Valley, CA4 days ago- ...responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE...Work at officeFlexible hoursShift work
Rally's
La Mesa, CA1 day ago $110k - $120k
...Collision General ManagerCaliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client...Immediate startCaliber
La Mesa, CA4 days ago$21 - $26 per hour
...boss? Well now's your chance - Domino's Pizza is hiring for management positions - more specifically shift runners and assistant managers... ...from your crew. With proper experience our Assistants and General Managers earn $21 to $26 per hour including sick pay, possible...Hourly payFull timePart timeWork experience placementFlexible hoursShift workNight shiftDomino's Franchise
La Mesa, CA13 days ago$17.25 - $23.75 per hour
...welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a General Manager , you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners,...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shiftAfternoon shiftPetco
Lemon Grove, CA2 days ago- ...Restaurant General Manager You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs...Shift work
$20 - $30 per hour
...A leading fast food restaurant in La Mesa, California, seeks an experienced General Manager to oversee restaurant operations. Responsibilities include managing sales and profit goals, ensuring compliance with company policies, and leading staff training and development...Hourly payWKS Restaurant Group
La Mesa, CA4 days ago$73k
...Urbane Cafe Manager OpportunityGet fired up for your future! At Urbane Cafe we're not about just filling positions, we're about building... ...managers that can inspire their teams:Supporting the general manager with daily operations of the restaurant ensuring compliance...Casual workLocal areaUrbane Cafe
El Cajon, CA4 days ago- ...Taco Bell General ManagerThe General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for...Local areaFlexible hours
Taco Bell
El Cajon, CA4 days ago - A leading restaurant group in La Mesa, California, seeks a General Manager to oversee operations at a Wendy's restaurant. Responsibilities include managing staff, achieving sales goals, and ensuring compliance with company policies and regulations. Ideal candidates should...
- ...Job Description Job Description Dream Job Opportunity: Cafe Assistant General Manager This is not just a job; it's the opportunity you've been waiting for! Apply now to become part of an exciting, rewarding, and supportive work environment where your skills and...Summer workWork at officeLocal areaWork from homeFlexible hours
Damor Chai SDSU
San Diego, CA12 days ago $43k - $67k
...Job Description Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our...Hourly payNight shiftWeekend workAfternoon shiftVictra - Verizon Wireless Premium Retailer
San Diego, CA23 days ago$73k
...________________________________________ What We're Looking For Amazing managers who lead by example and inspire the people around them. In this role, you'll: Partner with the General Manager on daily operations and uphold our company standards Create a positive...Casual workLocal areaUrbane Cafe Operations LLC
San Diego, CA14 days ago$65k - $75k
...Job Description Job Description Description: Restaurant Manager Job Summary The Restaurant Manager will oversee and manage the daily operations of the restaurant. Duties/Responsibilities: Coordinate daily Front of the House and Back of the House restaurant...Night shiftWeekend workBrigantine Restaurants
San Diego, CA6 days ago- ...Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that...Hourly payLocal areaShift workNight shift
Benihana - San Diego
San Diego, CA21 days ago $27 - $32 per hour
...performance ~ Company parties ~ Employee discounts Who We Are Looking For: We’re looking for a hands-on Assistant General Manager to help run the day-to-day operations of our Scenter while developing the team and delivering an exceptional experience for every...Hourly payFull timeWeekend workScenthound San Diego, CA
San Diego, CA25 days ago- ...Job Description Job Description Assistant General Manager Location: San Diego, California Overview we are a fast growing San Diego based restaurant group is seeking a driven Assistant General Manager to support leadership at a high volume Baja inspired fast...Hourly payCasual workShift work
Gecko Hospitality
San Diego, CA27 days ago $21 - $22 per hour
...Job Description Job Description About the Job: As an Assistant General Manager , you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example—training...Hourly payWork experience placementShift workTaco Bell
San Diego, CA11 days ago$20 per hour
...Vision insurance Wellness resources Bonus based on performance Dental insurance Employee discounts ASSISTANT GENERAL MANAGER NOW HIRING an ambitious, people-person with a competitive spirit and passion for fitness, ready to get after it in our incredible...Full timeImmediate startNight shiftWeekend workCrunch - SIR Fitness LLC.
San Diego, CA5 days ago- ...Job Description Job Description As a Zuma Assistant General Manager, you are responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of service, quality, and guest satisfaction. You will work closely with the General Manager...Work from homeWorldwideFlexible hoursAfternoon shift
Zuma Restaurants
San Diego, CA18 days ago - ...Job Description Job Description Assistant General Manager Campus Restaurant Operations Help run a high-volume campus restaurant through two focused semesters, then enjoy an extended summer break that aligns with the academic calendar. Most restaurant management...Hourly paySummer workSummer holidayLocal area
The Halal Shack - UVA
San Diego, CA10 days ago $75k - $85k
ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager is responsible for ensuring the overall success of the Company by supporting the General Manager in: (1) creating sales opportunities and promotions; (2) effective marketing of the restaurant to the general...The Deck Company Inc
San Diego, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
