Turnkey - Sales Specialist

Job Description

Job Description

Job Title: Turnkey – Sales SpecialistReports To: Store Manager / Assistant ManagerEmployment Type: Full-Time or Part-TimeSchedule: Days, Evenings & Weekends (as needed)Position Summary:As a Turnkey – Sales Specialist at The Fort, you'll play a vital leadership role by opening and closing the store, supporting the sales team, and driving a high standard of customer service. You'll help train new staff, maintain merchandise presentation, and ensure the store runs smoothly during your shift. This role is ideal for individuals who are proactive, dependable, and passionate about providing a memorable shopping experience while leading by example.Key Responsibilities:Open and close the store following company procedures (turnkey duties)Provide floor leadership and support to retail sales associatesAssist with recruiting, onboarding, and training new team membersAssign tasks to staff and ensure responsibilities are fulfilled efficientlyMonitor team performance and provide constructive coachingDeliver outstanding customer service by anticipating needs, answering questions, and resolving concernsProcess sales transactions, manage cash handling, and operate POS systems accuratelyStock shelves, merchandise product displays, and maintain store cleanlinessComplete department paperwork, inventory checks, and report stock levelsFoster a positive and team-oriented environment that encourages motivation and performanceMaintain expert-level product knowledge and be a go-to resource for staff and customers alikeQualifications:Prior retail or leadership experience preferredStrong communication and interpersonal skillsAbility to lead and inspire a team while remaining hands-onOrganized, reliable, and detail- orientedProficiency with basic computer programs and POS systemsMust be able to work a flexible schedule, including weekends and eveningsIf you're ready to take on a leadership role and help create the best shopping experience for our guests, join The Fort as a Turnkey – Sales Specialist.

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