Help Desk Engineer - Remote Support & User Enablement

New York Cloud Apps is seeking a Help Desk Engineer to provide first-line end-user support for client-facing systems, including Microsoft Dynamics and Citrix apps. You will respond to incidents via phone and email and help with basic user administration. Ideal candidates will have SaaS experience, basic networking knowledge, and comfort coaching users on best practices. Office/remote locations include NYC and Long Island, with light admin duties. #J-18808-Ljbffr New York Cloud Apps