Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Agent

HHM Hotels

Job Description

Job Description

Overview

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Delray Beach, FL vacancy
  •  ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer... 
    Suggested
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    The Rittenhouse Hotel

    Delray Beach, FL
    2 days ago
  •  ...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations; Compute bills, collect payments, and make... 
    Suggested

    HHM Hotels

    Delray Beach, FL
    5 days ago
  •  ...Hospitality - 200 Northeast 5th Avenue - Responsibilities: Process guest check-ins and check-outs; Secure and verify guest payments;...  ...and adjust guest billing; Assist guests with reservations and requests; Provide exceptional customer service and uphold brand standards... 
    Suggested

    Peachtree Hospitality

    Delray Beach, FL
    3 days ago
  •  ...Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018245 Posted: May 11, 2026 Full-Time On-site Delray Beach, FL 33483, USA Description The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying... 
    Suggested
    Full time

    Peachtree Group

    Delray Beach, FL
    5 days ago
  •  ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus... 
    Suggested
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    Hersha Hospitality Management

    Delray Beach, FL
    5 days ago
  •  ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking... 
    Weekly pay
    Local area
    All shifts

    Extended Stay America

    Boca Raton, FL
    2 days ago
  • $15.5 per hour

     ...Guest Service Representative Compensation: $15.50 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy... 
    Hourly pay
    Local area
    Flexible hours

    Dimension Hospitality, LLC

    Boca Raton, FL
    3 days ago
  •  ...Extended Stay - - Responsibilities: Assist guests, answer phones, check guests in and out, and collect payment following company guidelines; Process reservations, registration, payment, and departures; Maintain front desk area, lobby, and guest common areas in compliance... 

    Extended Stay

    Boca Raton, FL
    3 days ago
  •  ...culture to work collaboratively with your peers and delivering the pet parent WOW experience within the practice, providing stellar service and communication, in addition to supporting your practice's veterinarians, veterinary technicians, veterinary assistants, and... 
    Full time
    Shift work
    Weekend work

    Chewy

    Boynton Beach, FL
    5 days ago
  • Job Title If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us! Lifespace Communities

    Lifespace Communities

    Delray Beach, FL
    23 hours ago
  •  ...The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during...  .... The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet... 
    Local area
    Flexible hours
    Shift work
    Night shift

    Shaner Hotel Group

    Delray Beach, FL
    5 days ago
  •  ...schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins...  .... The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and... 
    Local area
    Flexible hours
    Shift work
    Night shift

    Delray Beach Fairfield Inn

    Delray Beach, FL
    2 days ago
  • Baptist Health Medical Group (BHMG), part of Baptist Health South Florida (BHSF), is seeking to employ a Primary Care Physician to join its Concierge Medicine Program in Palm Beach County. This unique opportunity offers physicians the ability to build meaningful, long-...
    Full time

    Baptist Health

    Boynton Beach, FL
    8 hours ago
  • $14.5 per hour

     ...Overview A Kolter Hospitality Housekeeping Houseperson delivers service excellence by creating a larger than home experience with welcoming...  .... Sweep, vacuum, dust, mop, and pick up trash. Replenish guest amenities/toiletries. Load and organize cart, store properly at... 
    Hourly pay
    Full time
    Shift work
    Weekend work

    Kolter Hospitality Group

    Delray Beach, FL
    3 days ago
  • Atlantic Healthcare Products in Boynton Beach, FL, is seeking a dedicated Sales & Service Representative to assist customers with healthcare equipment and services. This fast-paced role requires strong communication skills and the ability to guide clients toward suitable... 
    Hourly pay

    Atlantic Healthcare Products

    Boynton Beach, FL
    1 day ago
  • $20 per hour

     ...for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a...  ...other promotional programs Is able to function as a front desk agent especially in terms of check-in and check-out procedures Prepares... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Weekend work

    Ocean Properties Hotels Resorts and Affiliates

    Delray Beach, FL
    3 days ago
  •  ...Night Auditor The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night... 
    All shifts
    Shift work
    Night shift

    Peachtree Group

    Delray Beach, FL
    4 days ago
  •  ...in America’s Village by the Sea, this 95‑room property offers guests beautiful ocean views and easy access to nearby attractions. Responsibilities...  ...High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to... 
    Local area
    Flexible hours
    Shift work
    Night shift

    Shaner Hotels

    Delray Beach, FL
    5 days ago
  •  ...dedicated Night Auditor responsible for conducting nightly audit duties and providing excellent front desk service. The role includes balancing cash, managing guest check-ins and check-outs, and ensuring a safe and welcoming environment. The ideal candidate should have a... 
    Night shift

    Peachtree Group

    Delray Beach, FL
    4 days ago
  •  ...working a flexible schedule, including weekends and holidays, and ensuring guest satisfaction during overnight shifts. The ideal candidate should have a high school diploma, relevant customer service experience, and be able to communicate effectively with guests and staff... 
    Flexible hours
    Night shift

    Shaner Hotels

    Delray Beach, FL
    4 days ago
  •  ...Position As a Bellman, you will be responsible for assisting guests with luggage, meeting and greeting guests upon arrival and...  ...going on in the hotel Provide gracious, attentive, and friendly service Assist with Valet operations Other duties as required... 
    Weekly pay
    Temporary work
    Immediate start

    VPNE Parking Solutions

    Delray Beach, FL
    3 days ago
  •  ...Beach Fairfield Inn is looking for a Night Auditor who will ensure guest satisfaction and balance transactions during the audit shift....  ...The ideal candidate should have a high school diploma, customer service experience, and good communication skills. Knowledge of local attractions... 
    Local area
    Flexible hours
    Shift work
    Night shift

    Delray Beach Fairfield Inn

    Delray Beach, FL
    2 days ago
  •  ...focuses on customer engagement, advocating for Capital One's products in a high-energy environment, and simplifying digital banking services. Joining us means working in a mission-driven environment where you can grow your skills, with comprehensive benefits and a... 

    Capital One

    Delray Beach, FL
    3 days ago
  •  ...Group Hospitality Management is seeking a Night Auditor to perform nightly audit-related responsibilities while ensuring excellent guest service at the front desk. The role involves balancing nightly paperwork and guest interactions, including check-ins and managing... 
    Night shift

    Peachtree Group Hospitality Management

    Delray Beach, FL
    3 days ago
  •  ...coordination and communication with families, professional referents, and treatment facilities, ensuring consistent, high-quality service across all touchpoints. At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand. We specialize... 
    Work at office

    Robinson and Casey PLLC - Attorneys in Palm Beach

    Boca Raton, FL
    3 days ago
  • $16 - $17.84 per hour

     ...relationships with supporting departments. Demonstrate excellence customer service skills & positive interpersonal skills when dealing with others...  ...in a courteous and helpful manner with patients, families, guests and hospital staff to convey a positive first impression. Uses... 
    Full time
    Work at office

    Baptist Health

    Boca Raton, FL
    3 days ago
  • $15 - $18.6 per hour

     ...adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At... 
    Hourly pay
    Full time

    Lifespace Communities

    Delray Beach, FL
    4 days ago
  • $16.74 per hour

     ...telephones promptly and professionally, direct calls to the appropriate team, greet incoming guests, accept deliveries, and provide administrative support for business services as needed. The Concierge will exemplify The Artis Way by modeling professional presentation and... 
    Full time
    Work at office
    Immediate start

    Artis Senior Living of Boca Raton

    Boca Raton, FL
    4 days ago
  •  ...to manage customer interactions and support within our workspace community. In this role, you will ensure clients enjoy exceptional service, handle administrative tasks, and assist in organizing community events. The ideal candidate has strong customer service skills, is... 

    IWG plc

    Boca Raton, FL
    5 days ago
  •  ...role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing Guest Services Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest... 
    Full time
    Part time
    Work at office
    Flexible hours
    Night shift

    Fisher Inn Resort

    Boca Raton, FL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!