Help Desk Lead - ITIL & Global Support (TS/SCI)
Quiet Professionals
Quiet-Professionals-LLC in Tampa, FL is looking for a skilled Help Desk Lead to manage a technical help desk team. The role involves leading IT support services and ensuring compliance with service level agreements. The ideal candidate should have at least 5 years of relevant experience, proficiency in ticketing systems such as JIRA and ServiceNow, and expertise in ITIL service management principles. A bachelor's degree in a related field is required. #J-18808-Ljbffr Quiet Professionals
Vacancy posted 4 days ago
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