Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Office Representative I

Catalyst Physician Group

Job Description

Job Description

COMPANY

At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.

JOB SUMMARY

The Front Office Representative I role at Catalyst Physician Group will be the first point of contact for patients and play a vital role in ensuring a positive and seamless patient experience. This is an entry level role designed for individuals beginning their career in healthcare administration. This role is responsible for greeting patients, managing check ins and check outs, answering phones and providing excellent customer service. Join us and be part of a rapidly growing team that's truly making a difference!

ROLE AND RESPONSIBILITIES:

  • Greet patients warmly and professionally and and consistently create a positive patient experience
  • Phreesia registration
  • Accurately check patients in and out using the electronic health record (EHR) system
  • Collect and verify insurance information and patient demographics
  • Collect co-pays and balances at the time of service
  • Answer incoming calls and direct messages appropriately
  • Schedule appointments and follow-up visits according to protocol
  • Coordinate rescheduling, cancellations, and no show follow-ups
  • Verify insurance eligibility and benefits in advance
  • Maintain cleanliness and organization of the front office
  • Provide general administrative support to the office team
  • Adhere to patient privacy and HIPAA regulations

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • Excellent communication and organizational skills
  • Basic computer proficiency

PREFERRED EXPERIENCE:

  • 1+ years of related experience in a customer-facing or administrative role
  • Athena EMR experience

COMPETITIVE BENEFIT PACKAGE:

  • Compensation commensurate with experience
  • Medical, Dental, Vision Insurance
  • Short/Long term disability Insurance
  • 401K with employer match
  • Health Savings Account options
  • Paid Holidays and PTO
  • Referral Programs

At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.

Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.

Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Front Office Representative I in Plano, TX vacancy
  •  ...Patient Representative Hours of Work: 8:00 am-5:00 pm Days Of Week: Monday-Friday Work...  ...patients with ambulatory difficulties. Follows office scheduling policies. Collects payments...  ...Manager of problems and concerns in the Front Office and helps in problem solving. 8... 
    Front office
    Work at office
    Monday to Friday
    Shift work

    Methodist Health System

    Richardson, TX
    5 days ago
  •  ...and/or paint damaged vehicles to create a repair plan and cost Assist the GM in overseeing the day to day operations of the front office and the shop Update customers on the repair status of their vehicle with frequent and accurate information Working collaboratively... 
    Front office
    Hourly pay

    Maaco Collision Repair & Auto Painting

    Plano, TX
    10 days ago
  •  ...— are seeking a reliable and professional Patient Services Representative who is passionate about helping patients and coordinating care...  ...warm and professional demeanorPrevious healthcare or front office experience preferredBilingual (English/Spanish) a plusABOUT... 
    Front office
    Local area

    Diagnostic Imaging Centers of Texas

    Plano, TX
    6 days ago
  •  ...Patient Service Representative PRN Looking to elevate your career? Join us! Work Location...  ...of time; Experience using Microsoft Office Suite: knowledge of RIS software preferred...  ...Reconciliation Report; Participate in front office training to stay abreast of front... 
    Front office
    Relief
    Work at office
    Shift work

    Solis Mammography

    Plano, TX
    4 days ago
  •  ...accommodation or an alternative application process. Customer Care Representative Full Time OPEX Wylie, TX, US 4 days ago Requisition ID: 268...  ...Representative (CCR) is expected to handle all day-to-day front-office activities. The CCR works closely with the Customer Care... 
    Front office
    Daily paid
    Full time
    Work at office
    Local area

    Pinnacle Propane

    Murphy, TX
    4 days ago
  • Customer Service & Front Office Coordinator (Full‑Time) Moldlab is seeking a warm, professional Customer Service & Front Office Coordinator to be the first point of contact for our clients. This role is perfect for someone who genuinely enjoys talking with people and keeping... 
    Front office
    Hourly pay
    Full time
    Monday to Friday

    Moldlab, Ltd.

    Carrollton, TX
    6 days ago
  •  ...JOB DESCRIPTION   JOB TITLE: Patient Service Representative    EMPLOYER: Metroplex Medical Centres   DEPARTMENT: Front Desk Clinical   REPORTS TO: Practice...  ...confidentiality standards, and helps maintain smooth front-office operations. The Patient Service... 
    Front office
    Work at office
    Monday to Friday

    Metroplex Care Group

    Frisco, TX
    21 days ago
  •  ...Patient Service Representative Job Title: Patient Service Representative Reports To: Practice...  ...with the close-knit feel of a local office. We take pride in serving our community,...  ...office equipment and office supplies in the front office areas. ~ Ensures all faxes are... 
    Front office
    Full time
    Part time
    Work at office
    Local area

    Allergy Partners

    Frisco, TX
    3 days ago
  •  ...Patient Service Representative The Patient Service Representative will assist patients in obtaining services, understanding policies...  ...and neat appearance. Duties/Responsibilities: Provides front office registration duties such as collecting patient demographic... 
    Front office
    Relief
    Work at office
    Local area
    Immediate start
    Shift work
    Night shift

    Ally Medical

    Frisco, TX
    6 days ago
  • US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX. The role involves front desk duties, patient intake, and billing support in a fast-paced clinical setting. Responsibilities include patient registration... 
    Front office
    Full time

    US Heart & Vascular

    Plano, TX
    2 days ago
  •  ...Patient Service Specialist The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing... 
    Front office
    Full time
    Work at office

    Xpress Wellness Urgent Care

    Murphy, TX
    4 days ago
  •  ...Front Office Receptionist We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls... 
    Front office
    Work at office

    Associa

    Richardson, TX
    4 days ago
  •  ...Assistant (CMA) Pediatrics + Aesthetic Wellness At Pediatric Offices at Willow Bend and Wellness at the Spa, we deliver exceptional,...  ...families to enhance their care experience. Provide occasional front office support (check-in/out, scheduling). What You Bring:... 
    Front office

    Pediatric Offices

    Plano, TX
    1 day ago
  • $16 - $18 per hour

     ...Front Desk Agent The Clara Hotel is seeking a warm, polished, and service-minded Front Desk Agent to join our team in Plano, Texas...  ...check-outs, room assignments, payment processing, and other front office responsibilities accurately. Assist guests with hotel... 
    Front office
    Hourly pay
    Full time
    Work at office
    Local area
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    NewcrestImage

    Plano, TX
    1 day ago
  •  ...for a detail-oriented Administrative Assistant to support daily office operations. This is an on-site Contract position suited for someone...  ...run efficiently. The ideal candidate will handle a variety of front-office and clerical tasks while providing dependable support to... 
    Front office
    Contract work
    Work at office

    Robert Half

    Richardson, TX
    5 hours ago
  • 4 weeks ago Be among the first 25 applicants Medical Front Desk Coordinator Role: The Medical Front Desk Receptionist will work together with the Front Office Team. You are the first person patients connect with by either calling, messaging, or coming into our clinics.... 
    Front office
    Work at office
    Trial period
    Monday to Friday

    North Texas Institute of Neurology and Headache, PA

    Plano, TX
    2 days ago
  •  ...Front Desk And Office Administrator We are seeking a highly organized and customer-focused Front Desk And Office Administrator to join...  ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully... 
    Front office
    Work at office

    Nor-Cal Pipeline Services

    Plano, TX
    3 days ago
  • $24 per hour

     ..., so you play a vital role in creating a welcoming environment at the campus. At Challenger, you will manage all aspects of the front office and actively support students, parents, teachers, and directors.This is a year-round, full-time position.ResponsibilitiesMaintain... 
    Front office
    Hourly pay
    Full time
    Work at office

    Challenger School

    Plano, TX
    5 days ago
  •  ...Overview Star Dental Partners (SDP) is seeking an Administrative Office Assistant to join our collaborative and fast-paced team. This...  ...manner Maintain a polished, welcoming, and brand-aligned front office environment Act as a gatekeeper by screening and appropriately... 
    Front office
    Work at office
    Local area

    Star Dental Partners

    Plano, TX
    5 days ago
  •  ...As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule...  ...Assist in maintaining an organized, clean, and patient-ready front office environment. Perform other duties as needed and as assigned... 
    Front office
    Full time
    Work at office

    AEG Vision

    Plano, TX
    4 days ago
  •  ...Step Into an Appreciative, High-Energy Dental Culture That Invests in You! Are you an experienced dental front office professional who is tired of feeling underappreciated or stuck in a dead-end routine? Active Dental is different. We are a fast-growing, privately owned... 
    Front office
    Hourly pay
    Work at office
    Day shift

    Active Dental Irving Texas

    Plano, TX
    5 days ago
  • $1,607 - $1,656 per week

     ...and dependent on clinic needs. The clinic team is collaborative and supportive, often including Physical Therapists, PTAs, and front office staff who work together to create a positive environment for both patients and clinicians. New team members are supported through... 
    Front office
    Extra income
    Full time
    Contract work
    Temporary work
    Work at office
    Immediate start
    Shift work
    Weekend work
    Afternoon shift
    Early shift
    Weekday work

    AMN Healthcare Allied

    Plano, TX
    1 day ago
  •  ...guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and... 
    Front office
    Local area
    Immediate start
    Shift work

    Driftwood Hospitality Management

    Plano, TX
    3 days ago
  •  ...Front Office Medical Assistant Your Job: Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: High school education... 
    Front office
    Work at office

    Methodist Health System

    Richardson, TX
    3 days ago
  • $21 per hour

     ...Coordinator to join our growing team! This is more than just a front desk positionit's an opportunity to launch or grow your career...  ...degree preferred. Previous experience in a healthcare or front office setting is preferred. Excellent customer service and... 
    Front office
    Hourly pay

    SynergenX Health

    Plano, TX
    3 days ago
  •  ...investment banking and will demonstrate the ability to become a senior officer who is capable of generating and executing their own...  ...and skills Prior work experience in an investment banking front office role Bachelor's Degree required, preferably in accounting... 
    Front office
    Work experience placement

    Chase

    Plano, TX
    4 days ago
  •  ...ensure patient confidentiality at all times. Employees may be tasked to assist in other areas of the clinic as needed, such as Front Office responsibilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties... 
    Front office
    Full time
    All shifts

    Xpress Wellness and Integrity

    Murphy, TX
    3 days ago
  • $21.5 - $30 per hour

     ...between advisor and client as needed Seat and serve clients in the office for meetings Review Master Calendar daily to confirm upcoming...  ...success in an administrative support function, related to "front office" administration ~ Proficiency in Word, Outlook, CRM... 
    Front office
    Hourly pay
    Work experience placement
    Seasonal work
    Work at office
    Work visa
    Shift work

    Savant Wealth Management

    Plano, TX
    3 days ago
  • $15 - $20 per hour

     ...Garland, Sunnyvale and Frisco and we're excited to add a new **Front Desk Representative** to our team! If you have a warm, positive attitude and...  ...patient charges and collecting payments - Maintain office inventory and equipment by monitoring stock levels and placing... 
    Front office
    Hourly pay
    Full time
    Work at office
    Monday to Friday
    Shift work
    Day shift

    Doctors of Primary Care

    Plano, TX
    4 days ago
  • US Heart and Vascular is hiring a Medical Front Office Specialist to join HeartPlace in Plano, TX. The role involves front desk tasks, patient data entry, and coordinating appointments. The position requires 1 year of medical front desk and customer service experience,... 
    Front office

    US Heart & Vascular

    Plano, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Representative I. Be the first to apply!