Assistant Operations Manager

Job Description

Job Description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Flexible schedule

Job description

Join a growing company dedicated to getting kids excited about science! Mad Science is the area's premier provider of STEM enrichment programming and entertainment. We are a local franchise of the Mad Science Group, which has been providing science-themed programming for more than 30 years.

Job Description

The Assistant Manager is an integral member of the Mad Science team. He/she is responsible for tasks relating supporting the Operations Manager including staffing, marketing, customer communications and fulfillment of Mad Science programs. Reporting to the Operations Manager, the AM engages in a variety of activities related to client order processing, lead handling, data entry, customer communications, marketing campaigns and assists with staffing. The AM contributes to the sales and marketing efforts on a range of projects as well as driving processes essential to the company's day to day operations. Additionally, the AM will be certified as a Mad Science instructor and may perform or assist with Mad Science programming at client locations as required.

Tasks & Responsibilities
Answer phones and address customer inquiries; book Mad Science programs from inbound calls
Assist with managing social media presence and email marketing campaigns.
Assisting and creating print marketing materials including flyers, ads for print publications, and program-related print materials such as registration flyers
Be comfortable calling schools, daycares, etc to market our services and set up programs
Assist with on-site administration of school programs
Assists with training, coaching and hiring the Mad Science Team
Serve as an instructor when necessary

Desired Skills

Excellent customer service and interpersonal skills
Previous experience working with kids or in a school setting
Ability to work independently and with minimal direction
Proficiency with Microsoft Office, and Google applications
Experience managing online marketing campaigns and social media marketing, Google is a plus, but we will train
Excellent organizational skills and attention to detail
Energetic, outgoing and FUN personality
No Science background is necessary, but you must be willing to learn!
Must have a valid drivers license and reliable transportation, as we do outreach so you will periodically traveling in the area.

Preferred

Previous experience in marketing, business management, supervising staff or comparable experience in a similar role desired.

Work Schedule

We are flexible on an exact work schedule, but we require 25-40 hrs per week M-F between the hours of 8:00AM and 5:30PM. All Managers also work a rotating weekend schedule of Saturday morning, (3-4 hours) 1-2 times per month.

Salary & Benefits

Salary, is open, based upon your skills. A bonus program based on sales is available as well.