Lead Dockhand

Come and join the best boating club in the business – Your Boat Club! Your Boat Club is seeking a Lead Dockhand for our 2026 boating season at our location on Lake Vermilion in Tower, MN. In this role, you will help create the best experience for our customers at Your Boat Club while supporting daily marina operations and reporting directly to the Location Manager. This position will focus on leading the dock team and managing the movement of boats throughout the marina, including transport operations and launching services. When not involved in these duties, you will support overall dock operations and fulfill the responsibilities of a Lead Dockhand. Duties and Responsibilities: Lead the Dockhand team by example and support the Location Manager in day-to-day operations. Coordinate and complete boat and pontoon deliveries and transports. Safely operate tractors and related equipment for moving, launching, and retrieving boats. Assist with launching and retrieving in/out customer boats. Ensure boats are clean, maintained, and prepared for customer use, including covering/uncovering boats. Carry customer gear to and from boats. Provide excellent customer service to members, renters, and guests. Fuel boats and assist with general dock operations. Perform opening and closing duties. Listen to and help resolve member or rental customer issues and concerns as they arise. Support end-of-season tasks, including power washing and winterization preparation. Other duties as assigned, with the ability to advance! Required Skills and Abilities: As far as necessary skills, the most important one of all is having the ability to provide high-quality customer service: Must be at least 21 years of age with a clean driving record. Prior lead or supervisory experience preferred. Experience operating boats, pontoons, trailers, tractors, or similar equipment strongly preferred. Boating and fueling experience is a plus; on-site training available. Strong communication and customer service skills. Ability to lead by example and support a positive team environment. Treat members, renters, and guests with respect and professionalism. Willingness to go above and beyond to ensure an exceptional customer experience. Reliable attendance, proper work uniform, and effective communication with the Location Manager. Knowledge of the area/body of water is a plus. Working Conditions: The hours available can vary. Much of the job is weather-dependent, so employees may be called off due to inclement weather. You will have the opportunity to work outside in a beautiful location on Lake Vermilion! *Please specify your availability when you apply. Compensation: This position starts at $18.00 an hour and will vary based on experience. About Your Boat Club: At Your Boat Club, we are committed to providing the finest boating experiences that are both safe and enjoyable without any hassle. Our journey began in 2009 with only five boats, and today we operate over 20 locations across four states. Our services include memberships, daily rentals, full marina services, and, at some locations, bike rentals. Our main objective is to keep our existing members happy by providing them with exceptional service, superb boats, and great availability. Annually, we hire seasonal help at various locations and seek individuals we believe will be “A” type employees: always friendly, professional, adaptable, and with great customer service skills. Special Instructions to Applicants: Please note that if we decide to extend an offer to you, Your Boat Club will conduct a thorough background check.