Insurance Customer Service Representative

Job Description

Job Description

The Nicholas Sakha Allstate Agencies are seeking a Customer Service Representative to join one of the top-performing teams in the country! Generating results by helping customers with their property and casualty insurance needs inside our book of business. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.

As an Inside Insurance Sales Representative, you will play a vital role in the growth and success of our agency. Reciprocally, we aim to contribute to your personal growth, income, and career development while providing you an exceptional work environment.

We are looking for self-driven individuals who are "A" players and want to make a great living! Our work environment is fast-paced, upbeat, and results-driven.  Experience in the industry is not necessary . Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people,  we want to talk to you!

Responsibilities

• Perform policy reviews with current customers.
• Retain clients in our book of business through excellent customer service
• Achieve sales goals and measurables by identifying sales opportunities inside the book of business.
• Active outreach to current customers as well as past customers and people that have been quoted in the past.
• Solve underwriting and inspection issues that arise.
• Provide service to current customers.
• Manage pipeline through company-provided systems and follow up accordingly.
• Demonstrate competency and knowledge of new products & rules for our industry.

Requirements

Our Agency core values are having a positive mindset , being coachable , self-driven , customer-focused , and a team player . We lead with these core values every day which allows our team members to provide excellence for our clients and each other. MUST SPEAK SPANISH .

If hired and you are not licensed, we will walk you through the process of obtaining your property and casualty license.

Thank you for your interest in working for our agency, we look forward to speaking to you.

** If the character traits referenced above do not reflect you, please do not apply. **

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Evenings Off