Administrative Assistant

Job Description

Job Description

The Epic Group is a global hospitality company specializing in nightlife and tourism experiences. Our division, LA Epic Club Crawls, is a top-rated nightlife brand operating in major party destinations like Los Angeles, Las Vegas, Miami, Nashville, and New Orleans. We’re looking for a  highly organized, detail-driven, and people-focused Administrative Assistant to join our Las Vegas office.

This role is perfect for someone has excellent customer service skills, takes pride in accuracy, and enjoys creating order out of chaos. 

Who You Are

• Incredibly organized with strong attention to detail—you catch what others overlook.
• Customer-focused with a natural ability to create positive experiences, whether on the phone, by email, or face-to-face.
• A problem-solver who can think on your feet, troubleshoot issues, and find solutions.
• Reliable and proactive —someone we can count on to follow through, stay ahead, and keep the team moving smoothly.
• Flexible with availability , including weekends and select holidays (especially Halloween weekend and New Year’s Eve).

Responsibilities

• Provide top-tier customer service by managing phone, email, and online inquiries (Messenger, web chat, social DMs).
• Coordinate with venues nationwide to ensure smooth communication for weekly events.
• Assist with private crawl bookings—scheduling calls, answering questions, preparing invoices.
• Organize and prepare tour packs, wristbands, and other event materials.
• Track and maintain logs for uniforms, tour packs, and inventory.
• Support event staff teams across all cities as needed.
• Perform general office and administrative tasks that keep daily operations running.

Requirements

• A natural knack for organization and attention to detail.
• Strong customer service mindset—friendly, patient, and professional.
• Ability to prioritize, multitask, and stay composed in a fast-paced environment.
• Prior admin/office experience is helpful but not required—we value mindset and work ethic most.
• Experience on Google Sheets/Excel and Apple computers

Schedule

• Part-time, approx 30-35 hours a week, Tuesday through Saturday work week.
• Must be available to work key holiday weekends as needed, including Halloween and New Year’s Eve.

As the leading nightlife tour provider in the nation, Epic Club Crawls LLC has serviced over 100,000 people since its foundation in 2013. Currently operating in 5 major US cities, Los Angeles, Las Vegas, Miami, Nashville, and New Orleans the company plans to aggressively expand to new locations!

The success of the company is attributed to the talented team that works cohesively to create successful events that are loved by thousands of customers each year.

We are seeking an individual who is self motivated, eager to grow and learn, who can work independently as well as collaborate with the team as needed. We believe that when an individual grows within the company, the company in turn grows. We are seeking those who seek growth and welcome the challenges that come along with it.

Company Description

As the leading nightlife tour provider in the nation, Epic Club Crawls LLC has serviced over 100,000 people since its foundation in 2013. Currently operating in 5 major US cities, Los Angeles, Las Vegas, Miami, Nashville, and New Orleans the company plans to aggressively expand to new locations!\r\n\r\nThe success of the company is attributed to the talented team that works cohesively to create successful events that are loved by thousands of customers each year.\r\n\r\nWe are seeking an individual who is self motivated, eager to grow and learn, who can work independently as well as collaborate with the team as needed. We believe that when an individual grows within the company, the company in turn grows. We are seeking those who seek growth and welcome the challenges that come along with it.