Bilingual Customer Service Representative
Talent Software Services
Bilingual Customer Service Representative (Banking Operations)We are looking for entry-level Customer Service Representatives to support customers with account-related inquiries, requests, and issue resolution. This is a high-volume environment requiring strong communication, attention to detail, and a customer-focused approach. Bilingual (Spanish preferred) skills are a plus.Key Responsibilities:Handle customer inquiries via phone and other communication channels.Assist with account questions and resolve customer issues.Document customer interactions accurately in internal systems.Follow established processes and procedures.Provide professional and courteous customer service.Requirements:Strong verbal and written communication skills.Customer service, call center, banking, retail, or administrative experience preferred.Basic computer skills and ability to learn new systems.Must be located in Ohio or meet remote-location requirements.Comfortable working in a fast-paced, high-volume environment.
Vacancy posted 2 days ago
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