Consumer Insurance — Call Center Phone Sales Representative

Consumer Insurance — Call Center Phone Sales Representative

Full-Time | Remote / Call Center | Licensed Insurance Professionals Preferred

About The Valley District Insurance Center

At The Valley District Insurance Center, our mission is to provide families and individuals with reliable insurance solutions backed by exceptional customer care, education, and trust.

We believe insurance is more than a policy—it's peace of mind. Our focus is on helping clients make informed decisions while delivering a professional and supportive customer experience every step of the way.

Our company is built on five core values:

• Integrity – Doing what's right for every client

• Service – Creating meaningful customer relationships

• Protection – Helping families secure their future

• Growth – Developing our people personally and professionally

• Accountability – Owning results and maintaining high standards

Position Overview

We are seeking motivated, licensed insurance professionals to join our growing team as Consumer Insurance Call Center Phone Sales Representatives .

In this role, you will connect with prospective clients, educate them on insurance products, identify coverage needs, and help customers select solutions that fit their goals and budget. You'll work with inbound and outbound leads while building lasting relationships and delivering an exceptional customer experience.

This opportunity is ideal for individuals who thrive in a fast-paced sales environment, enjoy helping people, and are motivated by performance-based earnings and career growth.

What You'll Do

Key Responsibilities

• Handle inbound and outbound calls with prospective clients

• Educate consumers on available insurance products and coverage options

• Identify customer needs and recommend appropriate insurance solutions

• Build trust and maintain professionalism during every interaction

• Guide clients through the quoting, enrollment, and policy selection process

• Follow up with leads and maintain consistent pipeline activity

• Accurately document customer information and sales activity within company systems

• Meet and exceed sales, activity, and performance goals

• Maintain compliance with insurance regulations and company standards

• Deliver an outstanding customer experience from initial contact through policy issuance

Compensation & Benefits

• Competitive commission structure

• Performance-based bonuses and incentives

• Uncapped earning potential

• Ongoing sales and product training

• Advancement opportunities for top performers

• Leadership development opportunities

• Supportive team environment

• Long-term career growth within the insurance industry

What We're Looking For

Required Qualifications

• Must hold at least one active insurance license:

  • Property & Casualty (P&C)

  • Life & Health (L&H)

  • Personal Lines License

• Excellent verbal communication and active listening skills

• Professional phone presence and customer-focused attitude

• Self-motivated with a strong work ethic

• Coachable and receptive to feedback and ongoing development

• Reliable and dependable attendance

• Willingness to work Saturdays as needed

• Ability to work effectively in a performance-driven environment

• Strong organizational and time-management skills

Preferred Qualifications

• Previous insurance sales experience

• Prior call center experience

• Customer service experience

• Inside sales or phone sales experience

• Experience using CRM and lead management systems

What You'll Gain

• Professional sales and communication training

• Experience in the growing insurance and financial services industry

• Opportunities for advancement into leadership and management roles

• Long-term career development and income growth

• Valuable skills in sales, customer service, relationship-building, and insurance consulting

• Access to ongoing coaching and mentorship

Why Join The Valley District Insurance Center?

• Help clients protect themselves, their families, and their financial future

• Work in a supportive, growth-oriented environment

• Join a company that values integrity, professionalism, and customer care

• Clear opportunities for advancement based on performance

• Be recognized and rewarded for your results

• Build a meaningful career in a stable and growing industry

Who This Is For

• Licensed insurance professionals looking to grow their income

• Individuals who enjoy helping and communicating with people

• Goal-oriented professionals motivated by performance-based earnings

• Self-starters who thrive in fast-paced environments

• Candidates seeking long-term career growth in insurance and sales

• Individuals who are coachable, dependable, and eager to succeed

Who This Is NOT For

• Individuals without an active insurance license

• Those uncomfortable with phone-based communication

• People looking for low-accountability or low-performance roles

• Individuals unwilling to work weekends when needed

• Candidates who are resistant to coaching, feedback, or continuous improvement

Apply Today

If you're a licensed insurance professional looking for a rewarding opportunity with unlimited earning potential, professional development, and long-term career growth, we'd love to hear from you.

Join The Valley District Insurance Center and help clients protect what matters most while building a successful future for yourself.