Senior Network Security Engine

Senior Network Security Engineer

Technical certification HIGHLY desired:

• NERC CIP-004
• Focus on Security: (FWs, IPS, PROXY Devices, VPN Servers, AAA Servers, etc.) and Networking skills (Switches, Routers, Wireless LAN (Access Point + Controllers), Network Services (DNS/DHCP Appliances + WAN Optimizer).

High Impact BES Cyber Systems & their associated:

• EACMS and PACS
• Medium Impact BES Cyber Systems with External Routable connectivity & their associated:
• EACMS and PACS

Capability required:

• Detailed technical knowledge of internetworking protocols, technologies and products
• In depth knowledge of Cisco and other networking products: switches, routers, load balancers, firewalls, AP, DNSs, IP addressing tools...
• Support and in depth problem analysis, solve complex network or systems faults & problems
• High degree of customer focus ensuring that customer and business requirements are understood; identify and analyze client requirements and provide technical solutions
• Implement service enhancements
• Documentation and design
• Project Reporting • SoW

The Senior Network Security Engineer will be a technical reference for the Global Network Support Service, team that operates the global network of Vodafone’s customer. All Global Network Support team members, including him/her, are responsible of the Service levels committed with the customer. He/she will be based in customer premises and therefore will have greater knowledge on customer’s local network and processes. He/she will support the customer’s local Company needs but will also contribute to the Global Support team, he/she will also get support from the Global team. He/she will:

• Provide an technical escalation source for lower tier support in daily operation (incidents & tasks). Detect and organize occasional knowledge sharing sessions when required.
• Collaborate in customer’s projects: Manage installation, upgrades and application configurations of network technical infrastructure.
• Detect the need and lead service improvements in coordination with Global team.
• Apply high skill with commands, utilities and understand advanced aspects in the engineering and administration of network and security infrastructure.
• Configuration and troubleshooting of routers/switches and Firewall, LAN networking tracing, customer handling
• Resolve difficult interoperability problems to obtain operation across all networking platforms
• Network inventory and documentation, sharing both with customer and Global support team.
• Maintain a highly secure infrastructure, protecting sensitive corporate data from internal and external threats.
• Follow security requirements from both Vodafone and Vodafone’s customer.