Lead Technician/ Project Manager

Lead Technician / Project Manager — Residential & Commercial Restoration

At Puroclean Emergency Restoration, we specialize in helping property owners recover from disaster. Whether it's water, fire, mold, or storm damage, we deliver fast, high-quality restoration services for both residential homes and commercial facilities. We provide full service – including mitigation, contents and reconstruction. Our team is growing, and we're looking for experienced restoration leaders who want to build their careers while making a real difference.

As a Lead Technician / Project Manager, you'll wear two hats — hands-on field technician and project lead. You'll be responsible for supervising restoration projects, managing crews, communicating with clients and adjusters, and ensuring each job is completed efficiently, safely, and to the highest standards. You will work on a variety of property types, from single-family homes to office buildings, schools, and retail spaces.

Key Responsibilities

• Project Management
• Act as the primary point of contact for residential and commercial clients, insurance adjusters, and subcontractors.
• Scope and document losses using Xactimate or similar software.
• Develop and manage job budgets, timelines, and work orders.
• Coordinate teams, equipment, and subcontractors to ensure timely job completion.
• Maintain detailed documentation: job notes, photos, moisture readings, and compliance records.
• Field Supervision & Technical Execution
• Lead on-site crews during water mitigation, mold remediation, fire/smoke cleaning, demolition, and rebuild phases.
• Perform moisture mapping, structural drying, containment setup, and use of restoration equipment (dehumidifiers, air movers, HEPA systems).
• Ensure adherence to IICRC standards and OSHA safety protocols.
• Customer Relations
• Communicate proactively with customers throughout the project lifecycle.
• Handle change orders, scope clarifications, and walk-throughs.
• Deliver exceptional service in high-stress environments.

Qualifications Required

• 3+ years of experience in property restoration (residential and/or commercial).
• Leadership or project management experience in the field.
• IICRC Certification — WRT required; ASD, AMRT, FSRT preferred.
• Strong communication and documentation skills.
• Proficiency in using restoration tools and software (e.g., moisture meters, Xactimate).
• Valid driver's license & clean driving record.
• Ability to lift 50+ lbs. and work in attics, crawlspaces, and construction zones.

Preferred but not required:

• Experience with commercial property losses (schools, retail, industrial).
• Familiarity with platforms like DASH, MICA, or Encircle.
• Bilingual (English/Spanish) is a plus.

Schedule & Work Environment

Full-time position with rotating on-call responsibilities (nights/weekends/holidays). Work involves travel to job sites across [region/service area]. Must be comfortable in high-paced, emergency-response environments.

Compensation & Benefits

Competitive pay (hourly or salaried DOE) Project-based bonuses & overtime available Paid holidays and PTO Health, dental & vision insurance contribution Option for 401(k) with company match Company vehicle, phone, and fuel card for business purposes Ongoing training and certification reimbursement

"We Build Careers" - Steve White, President and COO

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.