Sr. Credit Analyst

Sr. Credit AnalystRed Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing. We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We're rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.The targeted hiring range for this full-time position is $60,000 - $81,000 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.Job DescriptionResponsible for performing a range of global Credit functions including customer account underwriting, timely collections of open receivables, resolving account discrepancies and billing concerns. The Sr. Credit Analyst will maintain strong relationships with customers, our customer experience team, and our sales team.Essential Duties and Responsibilities:Drive a standard customer and employee experience across the Credit teamImplement and drive process improvements across the order to cash teamPrepare and report on key department metricsAssist with system upgrades/implementationsStandardize customer communications and negotiationsProvide team and new dealer trainingManage a global customer portfolio of approximately 1,000 accounts maintaining a rate of less than 5% of accounts over 60 days past due.Research, prepare and approve credit processing to customer accountsRelease orders, place accounts on credit hold due to non-payment, process cash in advance ordersPropose bad debt write offsFollow up on past due balances and manage cash in advance accountsPartner with Sales and Customer Experience teams to ensure customer inquiries are answered and resolved promptlySubmit accounts with serious delinquencies to our third-party collection agencies for resolutionManage bankruptcy filings and reportingSupport EDI/integrated receivables functionality where necessaryReview and approve/deny new credit applications based on their credit worthiness. This includes the analysis of financial statements, D&B reporting and gathering customer payment referencesManage customer credit limits based on their credit worthiness, payment trends, and risk factorsPerform credit reviews based upon credit risk factorResearch, resolve/escalate billing discrepancies.Process monthly statements as well as interest invoicesQualificationsEducation and Experience:Four-year degree in accounting, business, finance or related field preferred, but not requiredMinimum 3-5 years of related experienceNACM Certification preferredRequired Skills and Abilities:Leadership skillsStrong customer service focus to support day to day interactions with our customers and internal teamsStrong organization and critical thinking skillsProficiency in Excel and other Microsoft Office applicationsKnowledge of basic accounting principles, mathematical backgroundStrong written and verbal communication skillsAnalytical approach to solving problems, using data to research and reportAbility to prioritize and multi-task, ability to display initiative, working independently and on a teamAdditional InformationRed Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact View email address on click.appcast.io or call View phone number on click.appcast.io.All offers of employment are contingent on satisfactory results of a background check.Red Wing Shoe Company, Inc. is a drug-free workplace.