CX Content Strategist: Guides, Training & Knowledge Base
SimpliSafe
SimpliSafe is seeking a Technical Writer with over 3 years of experience in technical writing. The ideal candidate will develop user manuals, collaborate with cross-functional teams, and implement SEO strategies. The position encourages a flexible hybrid schedule and offers comprehensive health benefits. Candidates should have strong communication skills and the ability to manage multiple documentation projects. Join SimpliSafe to contribute to customer education and enhance user experience. #J-18808-Ljbffr SimpliSafe
$133.5k - $192.83k
...Consumer Experience Content Strategist ~ Location: Morristown... ...work streams include CX COE communications... ...support through knowledge base improvement, and the... ...practitioner-facing training, toolkits, and guidelines... ...growth. Our team is guided by one purpose: we chase...Training- ...Develop, write, and edit a variety of content, including user manuals, online help articles, FAQs, troubleshooting guides, and internal knowledge base articles for contact center agents.... ...user experience. Assist in developing training materials and resources that support...TrainingFlexible hours
- ...’re hiring for Senior Content Strategist (Academy Team). Tasks... ...email campaigns, live training sessions, and video tutorials... ...at each stage, and guide them toward success... ...content in real time based on audience needs. Think... ...learning objectives, knowledge checks, and skill...TrainingWork at officeLocal areaFlexible hoursShift work
$65k - $80k
...Content Writer and Multimedia Specialist Staff Exempt... ...and sharing evidence-based health and sexuality information... ...across all channels. Guided by the organization’s... ...Significant background knowledge of women’s health ●... ...experience, education, training, and applicable legal...Training- Sanofi is seeking a Digital Consumer Experience Content Strategist to define and advance content strategy standards while collaborating across teams. This role is crucial for developing training resources and maintaining best practices for content management. The ideal...Training
$66.7k - $116.4k
...evolution of trusted clinical content into AI-powered... ...digital and licensing-based revenue models. Working... ...support modules, or AI training and verification corpora... ...able to use metrics to guide portfolio strategy and... ...and market trends. ~ Knowledge of content management and...TrainingContract workWork at office- ...Content Specialist Location: Cambridge, MA (Kendall Square).... ...powered apps. You’ll go through a training day for using our podcast... ...impact to distinct audiences. Knowledge of the RIA/wealth management... ...salary with performance-based bonuses. Comprehensive benefits...TrainingWork at officeShift work3 days per week
$66.8k
...Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert... ...stakeholders. Build and maintain knowledge base in SharePoint or other Content... ...manage documentation process. Create training material in support of the Knowledge management...TrainingRemote jobMinimum wageFull timeContract workTemporary workWork experience placementWork at office$80k - $100k
...1: Position Summary The Content Specialist will be responsible... ...of multiple versions based on data, logic, and branding... ...clients. At Ascensus we are guided by our Core Values of People... ...Section 3: Experience, Skills, Knowledge Requirements Excellent writing...Second jobWork at officeLocal areaRemote work$63.5 - $72 per hour
...Description What makes Personal Training with Equinox stand out?... ...and maintain an active client base Manage and maintain an... ...person interactions Maintain knowledge of all club services, programs... ...Execute fitness assessments, guided workouts, and other...TrainingFull timeShift workWeekend workWeekday work$80k - $130k
...yours. Job Summary SHI is seeking a Content Strategist & Writer - Next Generation Infrastructure... ...is $80,000 - $130,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location...Work at officeWorldwideFlexible hours$137k - $215.27k
...employment application is true to the best of my knowledge. Job Description Senior Manager, Promotional Content Strategist Takeda Pharmaceutical Cambridge, MA... .... For Location: Boston, MA U.S. Base Salary Range: $137,000.00 - $215,270.00...Minimum wageFull timeTemporary workLocal areaRemote work$99.01k - $143.57k
...documentation, and contributing to training and adoption activities... ...through role-based demonstrations, office... ...job aids, quick-start guides, templates, examples, walkthroughs... ...-day work. Maintain content currency by updating... .... Contribute to knowledge and operational...TrainingWork experience placementWork at office3 days per week- ...decision-making , rigorous training, and professional excellence.... ...and a methodology designed to guide you in making sound clinical... ...Maintain a strong evidence-based clinical skill set while practicing... ...and written communication Knowledgeable in crisis response...TrainingFor contractorsCurrently hiringWork at officeRemote workFlexible hoursWeekend workAfternoon shift
- Mass Digital Health is looking for a Digital Consumer Experience Content Strategist to lead content strategy initiatives and support cross-functional teams. This role requires a strong background in UX/UI writing and content design. Ideal candidates will have 5+ years...
$100k - $138k
Suffolk is seeking a Learning Content Manager in Boston who will manage training content for their internal platform. Responsibilities include organizing,... ...qualifications include over 5 years of experience in learning or knowledge management, with familiarity in learning management...Training- ...experiences worldwide. This role is based in Bangkok, Thailand, and is... ...Strategy Analyst (B2B Content Strategy) to work on our content... ..., sales enablement, and training. Conduct Market Research: identify... ...actionable insights (SQL knowledge is a plus). Innovative Problem...TrainingWorldwideRelocationRelocation package
$55k
...stuck in as we offer a full training programme delivered by our top... ...lead to promotions, you move up based on performance, not tenure... ...appealing when winning business Knowledge sharing culture with amazing... ...every stage of their career. Guided by our core value of Putting...TrainingPermanent employmentFull timeFlexible hours- ...g. Car, Laptop, iPad etc. Based South Australia: Greater Adelaide... ...sales team Full training provided: TSM role would suit... ...Salesforce) and other sources to guide territory, customer and call... ...marketing Maintain strong product knowledge and a broader understanding...TrainingPermanent employmentFull timeWork at officeRemote workRelocationVisa sponsorshipFlexible hoursShift work
- ...messaging, launch marketing, content creation, and growth... ...of specialized knowledge in oncology, clinical research... ...a high quality bar. Train and enable others to do... ...AI + human research) to guide positioning, differentiation... ...automated and signal-based plays centered around...TrainingFor contractorsLocal area
$57.34k - $71.68k
...Provide clear and concise content direction by... ...participate in required training and/or meetings, including... ...training, culture/team based training, or departmental... ...duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES... .... Mission-driven, guided by core values, and a pleasure...TrainingTemporary workWork at officeWork from homeFlexible hours$85k - $100k
...practical AI learning content across the firm. This role... ..., and scalable training content that helps employees... ...Specialist will package AI knowledge into clear, actionable... ...Develop workflow-based AI learning content aligned... ..., templates, prompting guides, checklists, job aids,...TrainingWork experience placementLocal areaWorldwideFlexible hours- ...Sportswear Company Who We Are Looking For The Content Author Specialist will be responsible... ...of education and experience and training 1+ year experience in creating, maintaining... ...of learning and onboarding a new tool Knowledge of HTML and CSS a plus Strong communication...TrainingSeasonal workRemote work
- Based in San Francisco, California, Turing is the world’s leading research accelerator for... ...with high-quality data, advanced training pipelines, plus top AI researchers who specialize... ...The role centers on evaluating humorous content that reflects North American teen culture...TrainingContract workFor contractorsFreelanceRemote workFlexible hours
$28.61 - $35.82 per hour
...passionate, talented group of product guides. You are responsible for... ...and sharing product knowledge. You prioritize your connection... ...Supporting and leading the training and coaching of a high performing... ...season, to be defined each year based in part on the time period...TrainingHourly payFull timePart timeShift workDay shiftAfternoon shift$63k - $77k
...in-class benefits including a base salary plus unlimited commission... ...potential with no draw, and training and career pathing in case you... ...customers’ needs and wants and guide them through options,... ...in-depth industry and vehicle knowledge. Manage test drives and handle...TrainingBase plus commission- ...messaging, launch marketing, content creation, and growth... ...basic technical knowledge about the biopharma product... ...maintaining a high quality bar. Train and enable others to do... ...+ human research) to guide positioning,... ...building automated and signal‑based plays, centered around...TrainingFor contractorsLocal area
- ...The AMS is seeking a Meetings Content Coordinator who will be a key... ...comprehensive support and training to volunteer organizers, presenters... .... Obtain a working knowledge of internal and external technologies... ...applicants for employment based solely upon the individual's...TrainingFull timeWork at officeRemote work
$23.62 - $31.79 per hour
...MA and surrounding areas to provide play-based ABA therapy to our families in the home,... ...achieve our mission. Our culture and values guide how we work and treat one another.... ...($250-$500). Cell Phone Stipend. Paid Training & Amazing Onboarding Experience. Paid Training...TrainingPart timeImmediate startWork from homeFlexible hours$25 - $28 per hour
...time opportunity, with the work schedule varying monthly based on the brands’ needs and distance willing to travel.... ...strong relationships with the store teams. Educate and train store staff on brand knowledge. Execute interactive product demonstrations. Ensure...TrainingPart timeFreelanceLocal areaWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Content Strategist: Guides, Training & Knowledge Base. Be the first to apply!
- marketing content specialist Boston, MA
- digital marketing coordinator Boston, MA
- digital content coordinator Boston, MA
- content specialist Boston, MA
- math content creator Boston, MA
- digital asset coordinator Boston, MA
- content creator Boston, MA
- content creation specialist Boston, MA
- content marketing strategist Boston, MA
- web content administrator Boston, MA




