Shift Supervisor

Shift SupervisorAt Smashburger, we believe burgers done right make people happy. We also believe you should have a bold, remarkable, memorable career in life.When you join Smashburger, you become part of a team that lives by honesty, integrity, and teamwork.Our restaurant managers have a passion for serving the best-tasting burger around!Our Shift Supervisors provide SMASHING guest experiences by demonstrating our HIGH FIVE VALUES:Excite and Delight: Smile, impress and look after our guests with every visitPerfect Food: Delivering the best tasting burger and our SMASHING sidesPride in Place: Keep our restaurant and restrooms clean at all timesIt Starts With Me: Choose your attitude, be accountable and have fun!Do Well, Do Good: Volunteer and support your communityShift Leader Tasks & Responsibilities:Ensures that guests are served in a courteous and timely mannerEnsures positive guest service while taking appropriate actions to exceed guest expectationsMaintains high food quality and attractive food appearance, made according to Smashburger specificationsFollow Smashburger cash handling proceduresMaintain an awareness of all menu itemsEnsures that proper sanitation and cleanliness is in order to fulfill health requirements, Smashburger standards and to enhance the dining atmosphere for our guestsFully cross trained and can work effectively in all FOH and BOH positionsAssist the management team with running a shiftAbility to communicate and interact with team members and guests to ensure guest satisfactionAbility to lead by example with team membersConsistent demonstration of outstanding service performanceCompletion of food and alcohol safety training certificationsPhysical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth aboveAbility to work various part time hours/days, including nights, weekends, and holidays, as neededIn this management position, we look for world class leaders with a passion for serving quality food, having fun at work, and delivering amazing guest service. Energy, enthusiasm and fun is what Smashburger is all about!Required experience: Experience working as a shift supervisor in a restaurant, retail or hospitality setting preferred