Triage RN, Primary Care

Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Our practice is located at 414 Haverhill Street Rowley, MA 01969. We are a community-based site with a steady patient volume and smoothly functioning daily operations. On average we see 130 patients per day supported by 8 clinicians. Our primary care physicians specialize in internal medicine and family medicine.

Job Title: Full-Time RN

We are seeking a full-time RN to join our care team in a hands-on triage and clinical support role, working Monday through Friday from 8:30 AM to 5:00 PM. This position will provide a combination of telephone triage, direct patient care, patient outreach, and care coordination. Hands-on nursing responsibilities will include wound care, injections, vaccinations, and supporting flu clinics, while patient outreach will involve post-ED follow-up calls, scheduling, and providing blood pressure and diabetes education. The RN will work within a collaborative care team model, serving as POD support with one nurse partnered with two providers, making this a great opportunity for an RN who enjoys both direct patient care and working closely with providers to support comprehensive patient care.

Summary: Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Essential Functions:

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications:

Education: Associate's Degree Nursing required

Bachelor's Degree Nursing preferred

Licenses and Credentials: Registered Nurse [RN - State License] required

Basic Life Support [BLS Certification] preferred

Experience: Clinical nursing experience 0-1 year required

Ambulatory care or outpatient experience 1-2 years preferred

Strongly Preferred:

• EPIC experience
• Phone Triage experience
• Primary Care experience

Remote Type: Onsite

Work Location: 414 Haverhill St

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $38.71 - $55.23/Hourly

Grade: MGRNMETRO2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half people-focused, half performance-focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.