Registered Nurse Manager- Medical Surgical, Telemetry and Intermediate Care

Nurse Manager / Department Manager MedSurg, Telemetry & IMC

Baystate Health is seeking an experienced Nurse Manager / Department Manager to lead patient care operations across Medical-Surgical, Telemetry, and Intermediate Care (IMC) units. This leadership role oversees nursing staff and daily clinical and operational functions while partnering with physicians and nursing leadership to deliver high-quality, patient-centered care. The Nurse Manager ensures compliance with regulatory standards and evidence-based practice while fostering staff engagement, development, and performance.

Position Highlights

• Lead diverse MedSurg, Telemetry, and IMC patient populations
• Drive patient throughput, care coordination, and clinical excellence
• Collaborate closely with physicians, interdisciplinary teams, and nursing leadership
• Support staff development, engagement, and retention
• Join a mission-driven, community-focused health system

About Wing Hospital

Wing Hospital is a beautifully renovated 74-bed community hospital serving the Palmer, MA region. As part of Baystate Health, Wing combines advanced technology, high-quality patient care, and meaningful nursing careers while maintaining a close-knit, community-focused environment.

Key Responsibilities

• Provide leadership and oversight for nursing staff across MedSurg, Telemetry, and IMC units
• Manage clinical, operational, and administrative functions of assigned departments
• Promote patient safety, quality outcomes, and regulatory compliance
• Lead performance improvement, quality, and patient safety initiatives
• Support staff orientation, education, competency assessment, and professional development
• Partner with physicians, leadership, and interdisciplinary teams to coordinate care
• Manage staffing, scheduling, hiring, onboarding, coaching, and performance management
• Oversee departmental metrics including quality, utilization, productivity, and budgeting
• Ensure compliance with hospital policies, infection control, and safety standards
• Foster a collaborative, high-performing, and patient-centered care environment

Qualifications

• Registered Nurse (RN) licensure in Massachusetts required
• Bachelor of Science in Nursing (BSN) required
• Prior nursing leadership or management experience preferred

The Advantages of Working with Baystate!

• Collaborative, mission-driven culture focused on compassionate care
• Leadership growth and career development opportunities
• Competitive compensation
• Low-cost medical, dental, and vision insurance
• Certification and continuing education reimbursement
• First-time homebuyer program
• Wellbeing reimbursement for gym memberships, fitness equipment, massage, and more
• Additional insurance options including pet, home, and auto

Education:

Bachelors Degree in Nursing (Required)

Certifications:

Acute & Critical Care Nurse American Nurses Credentialing Center, Advanced Cardiac Life Support American Heart Association, Certified Registered Nurse Other, Registered Nurse State of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum Midpoint Maximum

$130,977.00 $150,550.00 $178,048.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.