Operations Associate

Hybrid Administrative Support Role in Austin, Texas

Job Summary: Owls in this role will provide administrative support for the Operations management team. This role will also use organizational and/or business operations skills to support Owners on various Owlchemy projects and events.

This is a full-time, hybrid, 40-hours per week position. Core hours of work are Monday through Friday, 10:00 a.m. to 4:00 p.m. CT. This position will be approximately 50% travel local to Austin, TX. Aspects of this position will include picking up and making deliveries around the Austin, TX area as well as handling duties at the Owlchemy Studio in Austin, TX.

Responsibilities:

• Assist with operations management including inventory, travel arrangements, convention and conference scheduling, calendar scheduling, purchasing, shipping, collecting daily mail, picking up/making deliveries, various other documentation collection and organization
• Assist with facilities management and maintenance, including overseeing vendor/visitor needs and access at the Owlchemy Headquarters
• Event/Programs support which may include coordinating or picking up supplies for game nights, company dinners, field trips, owl awards, gifts, and swag
• Provide occasional project support to Biz Ops, HR teams with onsite activities, company-wide presentations, trainings, and operations-based assessments (e.g., training platform utilization, hardware/computer cost assessments)
• Maintain/update databases and documentation of company-wide or team-specific processes and best practices
• Utilize Owlchemy software (Notion, Jira, Google Suite, Slack) for project documentation, and to maintain a schedule, deadlines, and communicate progress.
• Utilize AI tools (Gemini and Notion AI) to improve operations of company-wide or team-specific processes.