IT Technician

Join to apply for the IT Technician role at Community Clinic NWA Community Clinic is seeking an IT Technician to work in our administrative office in Springdale, Arkansas. Requirements include 2+ years of IT support experience. Must be able to provide end user support, troubleshoot basic network, software, and hardware issues, and install/configure equipment. HS Diploma or equivalent required, preference given to candidates with relevant college degree and/or technical certifications. Key Responsibilities Performs lifecycle management of PCs, including upgrades and repairs. Provides tier 1 and tier 2 support for end users on-site and remotely. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, switches, scanners and related hardware. Troubleshoots problems with computer systems, including hardware and software, email, network and peripheral equipment problems; makes repairs and corrections where required. Assists users to resolve problems with equipment, software and data. Supports and maintains VoIP systems. Collaborates with vendors and external IT service providers as needed. Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA. Qualifications HS Diploma or equivalent required 2+ Years of IT Support experience required Relevant degree or technical certification preferred Skills Strong attention to detail IT support Hardware and software installation and configuration Network administration Reliability in regards to attendance, performance, and follow-up/follow-through Strong interpersonal skills and the ability to work effectively with people of all backgrounds Why Join Community Clinic? Be a part of a mission driven organization providing comprehensive health care to everyone in your community, regardless of their financial or medical situation! Automatic 5% contribution to employee retirement plan, no match required! Competitive pay, PTO, and 10 annual paid holidays! 2 annual bonus opportunities worth up to $1000 each! Seniority level Entry level Employment type Full-time Job function Information Technology Industries Non-profit Organizations, Hospitals and Health Care, and Medical Practices Referrals increase your chances of interviewing at Community Clinic NWA by 2x Get notified about new Information Technology Technician jobs in Springdale, AR. #J-18808-Ljbffr Community Clinic