Commercial Service Representative

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Schedule: Monday – Friday, 12:30 PM – 9:00 PM (local time)

Hybrid schedule: 4 days in-office, 1 day remote per week

Rotating Saturday shift (once every 3 weeks)

Customer Service Representative – Katy, TX
Salary: $25.23-25.80 per hour / $50,858-51,987 annually commensurate to experience

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Increase your earning potential!

• $1,000 Completion bonus after successfully completing training and orientation (around 6 months)

• Most new associates average two promotions within their first year of employment

Have an active P&C license?   

You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details!

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Qualifications & Skills:

• Minimum of 12 months customer facing service experience

• Associates Degree preferred

• Experience providing outstanding customer service

• Solid computer and multi-tasking skills

• Ability to effectively communicate, verbally and in writing

• Ability to work comfortably in a fast-paced, high-volume call center environment

• Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

Preferred Qualifications:

• 2 or more years of customer facing service experience

• An active P&C license

• Commercial Insurance Service experience

• Associates Degree

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The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers:   Personalized development programs, mentorship, and certification assistance.

Great Culture:   Inclusive and collaborative culture rooted in shared success.

Great Rewards:   Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.