Systems Analyst

The Role As a Systems Analyst, you will play a key role in bridging business and technology, driving analysis, solution design, and delivery for complex, data-intensive systems. You will work closely with stakeholders, including business partners, business analysts, solution architects, and engineering teams, to translate complex requirements into well-defined, scalable solutions. You will also collaborate to improve system quality, data integrity, and overall platform performance. Key responsibilities include: Collaborating with DB business stakeholders to analyze requirements and translate them into actionable user stories and backlog items Performing complex data analysis and data mining across recordkeeping systems to support business insights and issue resolution Collaborating with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns Supporting the design and documentation of API contracts and enterprise integrations, aligned with enterprise standards Developing a strong understanding of end-to-end DB platform architecture to perform impact analysis across interconnected systems Supporting production issue triage, root cause analysis, and timely resolution Contributing to team ceremonies, iterative planning, and continuous improvement efforts to enhance delivery quality and efficiency The Expertise You Have BS or above with exceptional skills for business system design and solutions 4-6 years of experience in systems analyst, application lifecycle management, and production support Experience working with financial systems, recordkeeping platforms, or retirement/benefits administration (Defined Benefit preferred) Ability to distill business processes and objectives into well-defined epics/stories/requirements. Strong analytical skills with the ability to interpret complex business rules (e.g., pension calculations, eligibility, compliance) and translate them into technical solutions Work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment is required Extensive data analysis skills combined with excellent knowledge of Structured Query Language (SQL) is required. Working proficiency of object-oriented programming concepts, specifically Java is a nice to have. Working knowledge of REST, SOAP, JSON and APIs is a plus Highly effective written and verbal communication is a must Proven ability to work in a highly coordinated, iterative delivery environment, refining requirements in partnership with stakeholders Preferred: Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance Exposure to cloud platforms such as AWS or Azure Experience with data governance, reconciliation, and audit processes The Skills You Bring Ability to bridge business and technology, translating complex domain concepts into clear technical requirements Good communication and stakeholder management skills, with the ability to work across business, operations, and engineering teams Capability to analyze large, complex datasets and derive actionable insights Confidence in facilitating technical discussions and supplying solution design decisions A continuous learning demeanor with a focus on domain expertise and emerging technologies Ability to prioritize optimally and adapt to changing needs in a fast-paced delivery environment Good sense of ownership, accountability, and attention to detail, especially in high-impact financial systems The Value You Deliver Delivering solutions that ensure accuracy, reliability, and integrity of Defined Benefit plan data and calculations Bringing a client- and participant-focused demeanor, understanding the downstream impact of technology decisions Collaborating across teams to continuously enhance system capabilities, data quality, and operational efficiency Driving incremental improvements in system performance, stability, and scalability Supporting high-quality delivery while maintaining alignment with regulatory and compliance standards Building strong partnerships that enable clarity, responsiveness, and successful outcomes PeopleServe