Team Member

Job Description

Job Description

At Chick-fil-A Franklin, we care about each and every person that we come into contact with. This includes our guests and our team. If you are looking for a workplace that is high energy, has purpose and surrounds you with people who care...keep reading

We are passionate about the opportunity we have to impact thousands of lives each year. We are looking for team members who love people and take pride in a job well done!

As Team Members, we are held to a high standard of excellence in both operational achievement and personal responsibility. We are highly motivated and willing to help in all areas of our restaurant to ensure its success. This includes serving guests outside in our drive-thru or dining room and working alongside our Heart of House team to prepare all of our food to high-quality standards.

At Chick-fil-A Franklin, we are committed to fostering a workplace where every individual feels a sense of belonging and is valued for their unique contributions. We promote transparency, ownership, and trust and celebrate both personal milestones and team achievements. Together, we build a culture where everyone is treated with honor, dignity, and respect. At Chick-fil-A, we are community.

Chick-fil-A Team Member Benefits:

•  Competitive Pay : Starting at $15/hr for full-time.

• Paid Time Off : All of our team members can accrue PTO after one year of employment with us.

• Growth Opportunities: We love to promote from within and provide growth opportunities through our leadership development program.

•  Free College Tuition : Now offering free college tuition through Point University to ALL team members!

• Chick-fil-A Scholarships: All team members are eligible to apply for Chick-fil-A's annual Remarkable Futures Scholarship.

• Free meals: All members of our team receive a meal allowance anytime they work, full-time averages $2,300 in free food annually.

•  Closed Sundays : All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend time with family and friends.

•  Health Insurance : Employer contribution available for full-time employees.

• 401(k) : Available to employees who meet tenure requirements after one year of employment.  Employer match up to 4%.

• Professional Environment : At Chick-fil-A, our entire team is nurtured and coached to develop skills that are transferable across many careers. .

Chick-fil-A Team Member Requirements:

· Must be 16 years of age or older.

· Proactive, Detail Oriented, Hustle, Communicate, Execute

· Ability to properly prioritize tasks

· Ability to work as a team 

· Positive attitude

· Willingness to always contribute

Full-time availability:

· Monday - Saturday availability (work schedule would be 4-5 days/week)

· Preferred daytime availability 5:30am - 5:00pm

· Nighttime availability 11:00am - 11:00pm or 2:00pm - 11:00pm

Part-time availability:

· Minimum Friday and Saturday availability required

Our Mission for every Team Member: \To BUILD you into the best version of yourself\

• B elieve - in our purpose and the difference we make every day
• U nderstand - seek to get to know you
• I nspire - motivate you
• L ead- empower you to thrive
• D eliver- execute with excellence and consistency

Front of House Team Member Responsibilities:

• Become knowledgeable of all menu items.
• Maintain cleanliness in all food preparation & service areas.
• Perform various kitchen and front counter cleaning and storage activities such as dish washing, general & equipment cleaning, storage & rotation of food and supplies.
• Handle all food-related, storage, & cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures.
• Engage with our guests by anticipating and responding to their needs through clear and pleasant communication.
• Execute hospitality in the dining room by ensuring all guests receive prompt & continual care.
• Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests.

Heart of House Team Member Responsibilities (Kitchen):

• Become knowledgeable of all of Chick-fil-A’s menu items & the related recipes.
• Execute hospitality by cooking, preparing, and presenting food orders to meet Chick-fil-A’s quality standards.
• Contribute to a safe and overall positive environment by maintaining cleanliness throughout the shift in all food preparation areas
• Perform various kitchen cleaning and storage activities such as dish washing, general & equipment cleaning, storage & rotation of food and supplies.
• Handle all food-related, storage, & cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures.
• Maintain a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospitable experience for our guests.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.