Manager, Software Engineering

Manager, Software Engineering

The Manager, Software Engineering leads the engineering team behind the Cost Engine. A core API and backend service that standardizes and serves healthcare procedure cost, negotiated rate, member, eligibility, benefit, treatment, provider, and incentive data to downstream products. This is a player-coach role. You will spend a meaningful share of your time writing and reviewing code alongside your engineers, and the remainder leading, developing, and unblocking the team. You own both the technical health of the platform and the growth of the people building it. You partner closely with the Product Managers, scrum masters, and architecture for member cost and transparency to turn the roadmap into shipped, reliable software.

What You'll Do

• Directly manage, coach, and develop the team through regular 1:1s, feedback, and career-growth conversations.
• Own hiring, promotion input, and pay and performance decisions for your team, in line with company practice.
• Set technical direction in partnership with architecture, and create an environment where engineers do their best work.

Build and Ship

• Write and review production code across the.NET 8 REST APIs, C# services, and the ETL and data-movement estate. This is a hands-on role, not management-only.
• Set and uphold engineering standards, raising the bar on code quality, testing, and observability.
• Take on the complex and higher-risk technical work directly, from architecture decisions to thorny production issues and cross-cutting migrations.

Run the Delivery

• Partner with the Scrum Master to run agile ceremonies and keep delivery predictable across planning cycles.
• Translate the product roadmap into sequenced, well-scoped engineering work; manage dependencies, surface risks early, and remove blockers.
• Balance run-vs-change, keeping the platform healthy (security, reliability, and maintenance work) while still moving the roadmap forward.

Drive Technical Direction

• Guide the platform's modernization: clearer service boundaries, ETL modernization in Rust, stronger observability, and legacy endpoint deprecation.
• Contribute to the longer-term roadmap for the platform's technical health, and use AI strategically to boost the team's productivity.

Communicate and Collaborate

• Communicate progress, delivery risk, tradeoffs, and decisions clearly to engineering leadership and cross-functional stakeholders.
• Partner closely with the Product Manager for member cost and transparency to turn strategy into shipped, reliable software.

What You'll Bring:

• 8+ years of software engineering experience with strong, current hands-on coding ability — this role writes and reviews code, it does not only manage. (Typically a Bachelor's + 8 years or a Master's + 6)
• People leadership experience - managing, coaching, and developing engineers, including performance and growth conversations.
• Depth in C# /.NET building and operating production REST APIs and backend services.
• Experience with relational data stores (SQL Server and/or PostgreSQL) and cloud-hosted services on AWS.
• Comfort operating in an Agile environment, sprints, PI planning, and commitment-based delivery, partnering with a Scrum Masters and Product Managers.
• Ability to lead across a hybrid legacy-and-modern codebase, make sound architectural tradeoffs, and manage run-vs-change alongside security and reliability commitments.

Preferred

• Healthcare IT experience, especially member cost, claims, benefits, or price-transparency data (e.g., X12 EDI 270/271 and 837, No Surprises Act, Transparency in Coverage).
• Experience modernizing legacy systems, service decomposition, ETL modernization, or migrations such as cache or secrets-management changes.
• Familiarity with Rust, distributed caching (Redis/Valkey), messaging (SQS/RabbitMQ), and observability tooling (Datadog, OpenTelemetry).
• Working knowledge of healthcare data privacy and security concepts (PHI/PII).
• Experience with Jira and Confluence for delivery and documentation.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$139,000.00 - $176,700.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.