Veterinary Receptionist

Job Description

Job Description

Description

Build Your Career in Veterinary Reception

All Animal Hospital is looking for a Veterinary Receptionist who brings strong customer service, organization, and a genuine interest in veterinary medicine. If you have experience in veterinary reception, medical reception, healthcare, or another fast-paced client-facing environment , we want to meet you.

We believe great veterinary care starts at the front desk. You’ll be the first point of contact for clients and their pets while working closely with our veterinarians and veterinary technicians to keep the hospital running smoothly.

• Welcome clients and patients with a friendly, professional approach
• Answer phones, schedule appointments, and manage client questions
• Obtain and update patient medical histories and records
• Review vaccination and testing requirements
• Check clients in and out and process payments accurately
• Communicate patient arrivals, concerns, and treatment needs with the medical team
• Prepare and dispense prescriptions, veterinary diets, and over-the-counter products as directed
• Enter and maintain accurate patient and client information in hospital software
• Support daily front-desk workflow and help create a positive client experience
• Maintain a clean, organized, and welcoming reception area
• Assist with additional hospital responsibilities as needed

• Previous veterinary reception, veterinary hospital, healthcare, medical office, or customer service experience preferred
• Strong communication and interpersonal skills
• Comfortable handling a high volume of phone calls, appointments, and client needs
• Excellent organization and attention to detail
• Ability to multitask while maintaining accuracy and professionalism
• Comfortable discussing veterinary services, medical recommendations, estimates, and payment expectations with clients
• Dependable, team-oriented, and willing to jump in where needed
• Comfortable learning veterinary terminology, hospital procedures, and practice management software
• High school diploma or equivalent
• Weekend availability (Saturday's and Sunday's) required
• Ability to lift and carry up to 30–50 pounds as needed

We’re building a veterinary hospital where great medicine and great client service go hand in hand . We care about our patients, our clients, and the people we work alongside—and we believe work should be meaningful, collaborative, and enjoyable.

You’ll have the opportunity to build your veterinary knowledge, develop your customer service skills, and grow your career alongside an experienced veterinary team.

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Employee Pet Discounts
• Flexible Scheduling
• Training and Career Development
• Opportunities for Professional Growth

If you’re an experienced Veterinary Receptionist, Medical Receptionist, Healthcare Receptionist, or customer service professional ready to bring your skills to veterinary medicine, we’d love to hear from you.