Technology Program Manager - Data & Analytics

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.


Technology Program Manager - Data & Analytics

Department: IPH Technology & Data
Reports to: Technology Portfolio & Delivery Leader
Location: Chicago, IL

Job Summary

Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its technology and data ecosystem and establish scalable, data-driven capabilities across its operating companies globally.

The Technology Program Manager - Data & Analytics is responsible for leading execution and coordinated delivery of strategic enterprise data and analytics initiatives across IPH's evolving data platform landscape, including cloud data platforms, reporting and analytics modernization, data integrations, governance enablement, and AI-driven capabilities.

Reporting into the Technology Portfolio & Delivery Office (TPDO), this role partners closely with IPH Data & Enterprise Analytics (IDEA) leadership, business program leaders, architecture, engineering, infrastructure, security, and third-party delivery teams to drive execution alignment, delivery accountability, and coordinated outcomes across multiple concurrent workstreams.

This role requires strong execution discipline, organizational leadership, and delivery management capabilities within complex enterprise environments. The successful candidate will lead integrated planning, dependency management, risk mitigation, and execution governance in support of IPH's broader enterprise transformation initiatives and data modernization strategy.

Focus Areas

• Data Platform Delivery: Lead and coordinate delivery activities across enterprise data platform, analytics, reporting, integration, and AI enablement initiatives to support successful execution against transformation objectives.
• Transformation Enablement: Drive modernization of enterprise data capabilities, governance processes, analytics platforms, and operational reporting practices across IPH operating companies.
• Cross-Functional Coordination: Partner closely with business, data, architecture, infrastructure, security, and vendor teams to drive execution alignment, dependency management, and issue resolution.
• Execution Governance: Drive visibility into delivery status, risks, dependencies, milestones, financials, and operational metrics across enterprise data and analytics workstreams.

Key Responsibilities

• Lead and coordinate delivery activities across enterprise data and analytics initiatives, including cloud data platforms, reporting modernization, data integrations, governance enablement, and AI-related capabilities
• Drive integrated planning and execution coordination with business program managers, data leaders, engineering teams, architects, and system integrators
• Lead Agile / SAFe delivery routines, including planning sessions, dependency management, status reviews, RAID management, and execution tracking activities
• Lead integrated roadmap coordination across data engineering, analytics, integrations, infrastructure, security, and business workstreams
• Drive visibility and accountability for program milestones, dependencies, risks, issues, financials, and action items across multiple delivery teams
• Lead coordination with vendors and third-party delivery partners to monitor deliverables, escalate blockers, and ensure execution accountability
• Build and maintain executive-ready delivery dashboards, status reporting, and operational metrics across enterprise data initiatives
• Partner with Enterprise Architecture, Infrastructure, Information Security, and Engineering teams to ensure aligned and predictable delivery outcomes
• Lead operational readiness, release coordination, testing alignment, and deployment planning activities across data and analytics initiatives
• Ensure delivery activities align with TPDO governance standards, reporting requirements, financial controls, and operational processes
• Collaborate closely with business and IDEA leadership to ensure alignment between technology delivery activities and broader enterprise data transformation objectives
• Contribute to continuous improvement of delivery governance, operational cadence, reporting standards, and transformation execution practices

Required Skills & Abilities

• Strong delivery coordination and execution management skills across complex enterprise technology and data initiatives
• Ability to manage competing priorities and operate effectively within fast-paced transformation environments
• Strong organizational, planning, dependency management, and problem-solving capabilities
• Excellent communication and stakeholder management skills with the ability to coordinate across business, data, and technology organizations
• Experience leading Agile / SAFe delivery models and cross-functional delivery coordination
• Ability to facilitate collaboration across distributed engineering teams, vendors, and third-party delivery partners
• Strong attention to detail combined with the ability to maintain visibility across interconnected workstreams and dependencies
• Demonstrated ability to proactively identify risks, escalate issues, drive execution transparency, and ensure accountability across delivery teams
• Acts as a collaborative leader who promotes a culture of accountability, continuous improvement, operational excellence, and execution discipline

Education and Experience

• 12+ years of technology program or project management experience supporting enterprise technology, data, or analytics delivery initiatives
• Experience supporting enterprise data platforms, analytics modernization, cloud data ecosystems, or AI enablement initiatives preferred
• Familiarity with data engineering, reporting, analytics, governance, or enterprise data platform concepts
• Experience working with cloud data platforms such as Azure, Databricks, Snowflake, or similar ecosystems preferred
• Experience working with system integrators, offshore delivery teams, and third-party vendors
• Experience supporting enterprise transformation initiatives within regulated industries preferred
• Experience working within Agile / SAFe delivery environments
• Strong understanding of enterprise delivery governance, reporting, financial tracking, and dependency management practices
• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, Analytics, or related field

#iph

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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