Thrift Store Manager

We are seeking an energetic and dedicated Thrift Store Manager to lead our retail operations with enthusiasm and a customer-focused approach. In this role, you will oversee daily store activities, manage staff, ensure excellent customer service, and drive sales growth. Your leadership will foster a positive team environment while maintaining operational efficiency. The ideal candidate is passionate about retail management, possesses strong organizational skills, and thrives in a dynamic, community-oriented setting. This paid position offers an exciting opportunity to make a meaningful impact through effective store leadership and community engagement. Duties Lead and supervise the retail team, including hiring, training, coaching, and performance management to ensure high standards of customer service and sales performance Manage daily store operations such as cash handling, POS (Point of Sale) system usage, and shift management Develop and implement marketing initiatives to attract new customers and retain existing ones while promoting store events and community outreach efforts Ensure compliance with safety procedures, store policies, and health regulations to maintain a secure shopping environment Conduct regular staff meetings to communicate goals, provide training on customer service skills, product knowledge, and operational procedures Monitor sales metrics and operational budgets to meet financial targets while fostering a positive shopping experience for all customers Develop positive presence for MCPAWS in downtown McCall; develop personal contacts to promote the store, recruit volunteer, and secure donations of goods Implement annual business plans for volunteer recruitment and recognition, special events and promotions, and donation acquisitions Coordinate with MCPAWS Animal Shelter regarding cat adoptions and ensure the health and safety of animals in Thrift Store care. Manage store facility issues and work with contractors on general maintenance. Requirements Proven management experience in retail or thrift store environments with supervising responsibilities Strong knowledge of retail math, merchandising, pricing strategies, and sales management techniques Excellent communication skills in multiple languages or bilingual abilities are highly desirable for diverse community engagement Demonstrated skills in employee orientation, interviewing, recruiting, training & development Experience with POS systems, cash handling procedures, and operational management tools Ability to lead a team effectively through motivation and clear communication while managing multiple priorities simultaneously Previous experience in grocery or retail sales environments is advantageous but not required; a passion for community service is essential Strong leadership qualities combined with excellent customer service skills and phone etiquette Ability to work flexible hours including weekends and evenings as needed for store coverage Join us as our Thrift Store Manager and be part of a vibrant team dedicated to making a positive difference in our community! This role offers an engaging environment where your leadership can inspire others while contributing to meaningful social impact. #J-18808-Ljbffr