Patient Support Coordinator - Diagnostic Imaging

Patient Support Coordinator - Diagnostic Imaging

Job Category

Administrative Support
Requisition Number

PATIE001519
Posted : October 12, 2026
Full-Time
On-site
Locations

Showing 1 location
Main Street Clinic
1230 E Main St
Mankato, MN 56001, USA
Description

Full-time, 80 hours/pay period
Monday-Friday between 8:00 am - 5:00 pm
A Patient Support Coordinator greets, registers and schedules patients in person and by phone. This position performs great customer service, works well in a fast-paced job, has good computer skills and is willing to learn electronic health records and payment systems. This team member works together with providers and staff to support and coordinate our patients care needs within the department and across the clinic.
Key Job Duties:
Represent the Mankato Clinic
Register patients in person and by phone
Send and receive all imaging and reports into the PACS system, obtaining ROI when appropriate
Prepare for upcoming PET scans, review with Radiologist, submit to Shared Medical, order PET isotope, and ensure Radiologist needs are met for review and dictation
Manage front desk task list and complete timely preregistration for all modalities
Schedule patient appointments to include follow-ups, canceling, confirming and rescheduling
Update insurance and verify personal information
Distribute, explain and collect patient forms
Answer patient questions and direct patients to correct areas
Perform all necessary clerical and clinical functions as needed for the department
Required:
High school diploma or equivalent
Ability to maintain composure when confronted with fast-paced and stressful situations
Ability to communicate effectively
Excellent telephone communications and keyboarding skills
Dedication to patient satisfaction
Professional and positive attitude
Ability to work well in a team
Preferred:
Experience working with the public
Medical terminology
Advanced educational training
BLS (CPR) certification must be obtained within 90 days of hire.
Employment is contingent on successful completion of drug screen, health assessment, and background check.
Benefits & Compensation:
Base Pay Range: $17.40-$24.20, initial pay based on relevant work experience.
Our clinic environment offers primarily daytime, weekday schedules, helping employees maintain consistency in their daily routines. All employees scheduled 60-80 hours per pay period are eligible for full benefits.
Health Insurance - all care received at the Mankato Clinic for employees and family members on the plan is covered at 100% after a $40 copay.
Paid Time Off
Paid Holidays
Life Insurance/AD&D
Long Term Care Insurance
Generous 401(k)/Profit SharingPlan
Education Assistance and Scholarship Opportunities
Employee Success Sharing Bonus Program
Credit towards Mankato Clinic Apparel
Volunteer Program that supports the non-profits that matter to you!
Patients are at the heart of all we do at the Mankato Clinic. We respect our patients and each other. And we work together as a team to provide compassionate, high quality care and an awesome patient experience.
The Mankato Clinic is locally owned by our physicians who are committed to the health of this region. We offer primary and specialty care with over 200 providers and approximately 650 employees located across 12 sites in four communities, including Mankato, North Mankato, St. Peter, and Mapleton. We value each and every member of our staff, empower employees to make decisions and promote honest and open communication.
We believe diversity builds a stronger community where all people can thrive. Mankato Clinic promotes an inclusive environment where people feel they belong.
We are an Equal Opportunity Employer and select individuals best matched for the job based upon job-related qualifications regardless of age, race, gender, color, religion, creed, sexual orientation, disability, veteran status, national origin, marital status, familial status, status with regard to public assistance, or any other status or characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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