Insurance Benefit Representative

Description

Self Starters Wanted

We're looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system.

This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sounds like a job you'll love? Apply now!

Responsibilities

• Set clear goals, track performance, and hold teams accountable to high standards
• Collaborate with stakeholders to align short-term priorities with long-term goals
• Ensure adherence to operational policies and industry best practices
• Lead recruitment, onboarding, and performance management efforts
• Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Help create competitive quotes when it is time to issue renewals or make updates to a current policy
• Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process

Qualifications

• Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
• Must have very strong follow up, written and verbal communication skills and problem-solving skills
• Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)