Store Manager

Job DescriptionJob DescriptionAbout the Role:Lululand Adventure Park in Richmond, VA is looking for an energetic and passionate Store Manager to lead our team and deliver unforgettable guest experiences! This is your chance to be at the heart of a thrilling adventure destination, driving both team performance and business success. If you love people, thrive in fast-paced environments, and have a knack for leadership, we want to hear from you!Responsibilities:Oversee daily store and park operations to ensure a seamless and exceptional guest experienceRecruit, train, schedule, and develop a high-performing team of associatesMonitor sales performance, set goals, and implement strategies to drive revenue growthManage inventory, merchandising, and retail floor presentationEnforce safety protocols and ensure compliance with park and company policiesHandle guest feedback, resolve complaints, and maintain high satisfaction standardsPrepare and manage budgets, reports, and operational KPIsRequirements:2+ years of retail or attraction/entertainment management experience requiredProven leadership skills with experience managing teams of 10 or moreStrong communication, customer service, and conflict resolution skillsExperience with POS systems, scheduling software, and inventory managementAbility to work weekends, holidays, and flexible hours in a dynamic environmentEnthusiastic, team-oriented, and guest-focused mindsetHigh school diploma required; bachelor's degree in business or hospitality preferredAbout Us:Lululand Adventure Park is Richmond, VA's premier destination for fun, excitement, and one-of-a-kind adventures for guests of all ages. Our guests keep coming back for the thrilling attractions, friendly staff, and memories that last a lifetime. We pride ourselves on building a workplace culture where team members feel valued, energized, and proud to be part of something truly special.