Courtyard Springfield Front Desk Agent
$18 per hourAimbridge Hospitality
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay ! Ask your Recruiter for more details
- Medical Dental and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Our Marriott hotel is located a brief drive from a variety of Springfield historical attractions including Abraham Lincolns house the Lincoln Presidential Library and Museum and the Illinois State Capitol building. If travelers are searching for family-friendly things to do in Springfield Knights Action Park is 3 short miles from our hotel. Additionally there are a number of events throughout the year at the Illinois State Fairgrounds or the Prairie Capital Convention Center. Local colleges and universities include Robert Morris University Illinois Lincoln Land Community College the University of Illinois Springfield and Benedictine University at Springfield. There are a variety of local restaurants for guests to choose from or The Bistro is available on-site for breakfast lunch and dinner. Our hotel provides guests with the convenience of a business center on-site laundry a fitness facility pool and hot tub.
Required Experience:
Unclear Seniority
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