Unit Secretary

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.

• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.

• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.

• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.

• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).

• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.

• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred

• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.

• Adept at learning new technologies to perform data entry, manage calendars, and create reports.

• Proficiency in Microsoft Office Suite and other office-related software.

• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.

• Strong attention to detail and accuracy.

• Excellent communication skills both written and verbal

• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.