Sales Support Associate

Sales Support Associate

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Sales Support Associate is an entry-level professional who works to support the Sales functions in a variety of areas to ensure compliance with company policies and procedures. This role will be responsible for reporting, resolving customer issues, and collaborating with internal teams to ensure operational efficiency.

Duties and Responsibilities of the Position:

• Provide administrative and logistical support for sales processes and assist with routine tasks to support the sales teams.
• Help maintain basic sales reports and update templates with market or sales data under supervision.
• Assist in compiling data for reports and visual summaries related to pricing, product, claims, inventory, and samples.
• May support sales order processing by preparing documentation and flagging discrepancies for review.
• Help coordinate logistics for sales meetings and conventions, including travel and material preparation.
• Provide general support for sales operations by gathering information and assisting with processed documentation.
• Communicate with internal teams to help resolve basic customer issues and ensure accurate account information.
• Support reconciliation efforts by gathering documentation and escalating discrepancies to appropriate teams.
• May perform data entry of sales orders, monitor inventory levels, or handle other administrative items.
• Perform data entry, maintain records, and support inventory tracking as needed.

Required Experience and Education: Bachelor's degree in a related field or equivalent education and/or experience. 0-2 years of relevant experience or equivalent education and/or experience.

Competencies:

• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Demonstrated ability to learn Microsoft Suite of products.

Other Pertinent Job Information: The ability to lift 50 pounds regularly. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.