Sales Manager at Quality Plumbing, Heating, Cooling & Electrical

Job Description

Job Description

Youre the best at what you do, and you deserve to be part of a team that truly values your leadership, drive, and dedication. At Quality Plumbing, Heating, Cooling & Electrical, we dont just offer jobs we provide long-term careers with room to grow, opportunities to lead, and a team that feels like family.

Who We Are

Weve proudly served East Tennessee for years, earning a reputation for going above and beyond for our customers. What truly sets us apart, though, is how we treat our team. We believe in doing things the right way, investing in ongoing training and development, and creating a supportive environment where employees can grow personally and professionally.

People join us for the opportunity, but they stay because of the culture, growth potential, and pride of being part of a company that genuinely makes a difference.

Why Join Quality Plumbing, Heating, Cooling & Electrical?

• Competitive salary plus commission and performance bonuses

• Medical, dental, and vision insurance

• Paid time off and holidays

• Company vehicle or vehicle allowance

• Retirement plan options

• Professional development and advancement opportunities

• Integrated technology and CRM systems

• Strong team culture and long-term career growth

Our Core Values

• Good People Helping Good People

• Tackle-It Mentality

• Family-Oriented Focus

• Personal and Professional Growth

About the Role

The Sales Manager is responsible for leading and growing the companys HVAC, electrical, and plumbing sales operations. This position oversees sales performance, develops customer relationships, manages sales staff, and drives revenue growth while ensuring excellent customer service for residential and commercial clients.

This role combines leadership, coaching, operational collaboration, and business development within a fast-paced home services environment.

Key Responsibilities

• Develop and implement sales strategies to achieve revenue goals

• Lead, train, and motivate sales representatives and comfort advisors

• Generate new business through networking, referrals, and marketing efforts

• Build and maintain strong customer relationships

• Prepare and review estimates, proposals, and service agreements

• Monitor sales performance, KPIs, and conversion rates

• Work closely with operations and field teams to ensure customer satisfaction

• Resolve customer concerns professionally and efficiently

• Analyze market trends and identify business growth opportunities

• Maintain CRM systems, reporting, and accurate sales records

Qualifications

• 3+ years of sales management experience in HVAC, electrical, plumbing, or home services

• Proven track record of meeting or exceeding sales goals

• Strong leadership, communication, negotiation, and customer service skills

• Knowledge of residential and commercial service industries

• Proficiency with CRM software and Microsoft Office

• Valid drivers license required

Preferred Qualifications

• Experience with service agreements and maintenance plans

• Estimating or project management experience

• Business development and networking experience

Work Environment

• Combination of office and field work with travel to customer and job sites as needed

• Full-time position with occasional evenings or weekends based on business needs

Why This Role Is Different

At Quality Plumbing, Heating, Cooling & Electrical, youre not just managing numbers youre helping build a strong team culture, creating opportunities for growth, and making a direct impact on the success of the company and customer experience every day.

Job Type

• Full-time

Pay:

• DOE

Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Work Location

• In person

Quality Plumbing, Heating, Cooling & Electrical is proud to be an Equal Opportunity Employer.