Labor and Employment Counsel

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through the AI-powered Genesys Cloud Experience Orchestration platform, we accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, and operational improvements. We employ more than 6,000 people worldwide who embrace empathy and cultivate collaboration. Our employees enjoy independence to make impact, take ownership, and receive benefits & perks similar to larger tech companies.

Location: Remote – United States

Genesys is seeking an experienced Labor & Employment Counsel to provide practical, business‑focused legal advice on employment and labor matters worldwide. The role partners closely with HR, Compliance, and global legal teams to mitigate risk and support a fair, inclusive workplace. The successful candidate will report directly to the Senior Labor & Employment Counsel.

Responsibilities

• Act as a global subject‑matter expert for employment matters.
• Partner with Human Resources and People Leaders to provide day‑to‑day legal guidance across the employee lifecycle: onboarding, performance management, employee relations, leaves of absence, accommodations, disciplinary actions, and terminations.
• Collaborate with Talent Acquisition on hiring practices, offer letters, background checks, onboarding issues, and contingent workforce considerations.
• Draft, review, and negotiate separation, severance, and release agreements in connection with terminations, reorganizations, and reductions in force.
• Train managers and HR professionals on employment law topics, policy interpretation, and best practices to reduce risk and promote consistency.
• Manage and oversee employment‑related litigation, agency charges, audits, and investigations (EEOC, DOL, state agencies) in coordination with the Litigation team and outside counsel.
• Conduct or oversee internal investigations and advise on appropriate remedial action.
• Support merger and acquisition transactions and related employee integration.

Job Requirements

• Juris Doctor (JD) from an accredited law school and active membership in good standing with at least one U.S. state bar.
• Minimum eight years of experience practicing employment law, preferably with a mix of law firm and in‑house experience.
• Confident attorney with a demonstrated track record managing a broad range of legal issues and collaborating closely with business leaders.
• Excellent oral and written communication skills, sound judgment, diplomacy, and discretion when handling sensitive or high‑stakes issues; creative and strategic thinking.
• Strong record of working effectively with senior Human Resources and operational leaders to build alignment and consensus.
• Excellent interpersonal skills and ability to collaborate at all levels within a diverse and international organization.
• Ability to thrive in a fast‑paced, evolving environment, respond effectively to challenges, and maintain high standards of ethics and integrity.

Compensation

Market‑competitive salary in the range of $131,500.00 – $231,300.00, adjusted for experience and qualifications. The role may offer commission or performance‑based bonus opportunities.

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work‑from‑home opportunities
• Development and career growth opportunities
• Open Time Off plus ten paid holidays
• 401(k) matching program
• Adoption assistance
• Fertility treatments

Equal Opportunity

Genesys is an equal opportunity employer committed to fairness. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, or other protected characteristics.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, please contact View email address on click.appcast.io. Response will be provided within 24–48 hours.