Staff Product Manager - Payments

Role Description

Payments is one of the biggest, highest stakes areas at Jane. It touches how thousands of clinics get paid and how their patients experience paying for care. That's exactly the opportunity here: this space has real scope and real impact. You'll work directly with the Payments teams to set the strategy for where this goes over the next 18 to 24 months, and then you'll go build it.

What Impact We're Looking For You To Make

• Set the product strategy and roadmap for Payments, and shape how that connects to roadmaps across the broader Billing group, building a clear case for where we need to go over the next 18 to 24 months.
• Lead cross-functional collaboration with engineering, design, and product partners, becoming the trusted voice on payments across Jane and removing the barriers that slow other teams down when payments touches their work.
• Champion improvements to our Stripe integration and payments architecture, closing gaps that have built up as the platform has scaled.
• Partner directly with senior leadership to translate big, ambiguous problems into clear plans and tradeoffs the wider team can rally around.
• Drive meaningful impact for the clinics and patients who depend on Payments, aligning stakeholders and leadership across Jane around the value we're creating, with the goal of making Jane Payments the obvious choice.

Qualifications

• 5+ years of product management experience specifically in payments, ideally at a company built on Stripe's platform.
• Experience in vertical SaaS at a mid-market to enterprise scale, turning complex payments infrastructure into products customers can trust.
• A track record of working closely with engineering teams on technically complex, high-ambiguity problems, and driving strategy without someone mapping out every step for you.
• Demonstrated curiosity about applying AI to your own workflows and decision-making, beyond using it to summarize documents or plan a trip.
• Healthcare experience is a nice-to-have, not a requirement, but payments expertise is essential.
• If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.

Benefits

• This role has an annual salary range of $146,400 to $228,600.
• Most new hires join at the accomplished stage, which for this role represents an annual salary of $173,800.
• Regular career development conversations with your manager, with compensation growing as you gain experience and contribute meaningfully to our mission.
• Comprehensive benefits package.

Company Description

Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.

• We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities.
• More than 70,000 businesses run on Jane, with 250,000+ practitioners interacting with our product on a daily basis.
• We're embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team.
• Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together.