Safety & Security Officer

Overview

South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and, most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Safety & Security Officer to join our Pier Sixty-Six Resort team!

Reporting to the Director of Security you will manage and provide the highest degree of professional and courteous service while ensuring the safety and security of all guests, members, associates, visitors and protecting the resort's assets. The Safety & Security Attendant will monitor CCTV, fire life safety systems, and duress alarms and patrol all areas of the property.

Responsibilities

• The Safety & Security Officer ensures the safety and security of all guests, members, team members, patrons, and visitors.
• He/she will strive to provide the highest degree of professional and courteous service and protect and care for the assets of Pier Sixty-Six Resort and Spa.
• Adhere to office policies set forth by security management.
• Assist guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Maintain continual surveillance of resort areas, bordering property, and CCTV systems.
• Always use proper radio etiquette
• Respond to all incidents in a timely manner.
• Ensure all incident reports are completed accurately.
• Respond to emergencies, including medical, security, guest complaints, etc.
• Control all keys within the guidelines established.
• Check all packages and team member bags via the team member entrance/exit, or entrance of the parking areas.
• Maintain awareness of all suspicious persons and escort them off the property if warranted.
• Conduct rounds throughout the resort, paying attention to unsecure areas.
• Receive and process all lost and found items as per procedures established.
• Respond to all guest requests immediately.
• Perform any additional duties as required by management.

Qualifications

Physical Requirements

• Standing/Walking: Ability to stand and walk for extended periods, including conducting routine patrols throughout the property.
• Sitting: Ability to sit for periods while monitoring security cameras, access points, or completing required reports.
• Walking Distance: Ability to walk throughout a large hotel/resort property, including indoor and outdoor areas, parking areas, guest areas, and service areas.
• Lifting/Carrying: Ability to lift and carry items weighing up to approximately 25-50 pounds as occasionally required for emergency response, equipment, or operational needs.
• Pushing/Pulling: Ability to push or pull doors, carts, barriers, gates, or other equipment as needed.
• Bending/Kneeling: Ability to bend, stoop, kneel, crouch, and reach when responding to incidents or inspecting areas.
• Stairs: Ability to safely climb and descend stairs and navigate ramps and uneven surfaces.
• Mobility: Ability to move quickly and safely in response to emergencies, alarms, incidents, or guest situations.
• Visual Requirements: Ability to maintain sufficient visual acuity to monitor surveillance systems, identify individuals or conditions, read reports/signage, and observe activity from a reasonable distance.
• Hearing: Ability to hear and respond to alarms, radios, telephones, verbal instructions, and emergency communications.
• Communication: Ability to communicate clearly in person and via radio/telephone, particularly during emergency situations.
• Outdoor Conditions: Ability to work outdoors for extended periods and perform duties in varying weather conditions, including heat, humidity, rain, and direct sunlight.
• Work Environment: Ability to work in a fast-paced hospitality environment and remain alert and attentive during extended shifts, including overnight, weekends, and holidays.
• Emergency Response: Ability to respond promptly to security, safety, medical, fire, or other emergency situations within the scope of an unarmed security position.
• Personal Protective Equipment: Ability to wear required uniforms, safety equipment, identification, and other job-required protective equipment for the duration of the shift.

• Professional demeanor appropriate for a luxury environment.
• Proven ability to handle a multitude of tasks in an ever-changing environment.
• First Aid and CPR certifications preferred.
• Knowledge of MS Shift, Key Watcher, SALTO is a plus.
• At least 1 year of progressive experience in a luxury resort or equivalent.
• Able to communicate in the English language. Second language is a plus.
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
• High school diploma.

As a valued member of the Coral Tree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort