Senior Retirement Analyst - 401k Administration

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Manager, Retirement__The Senior Retirement Analyst - 401k Administration is responsible for delivery of U.S. and Puerto Rico retirement operations, vendor management, and retirement program delivery to employees, managers, human resources business partners (HRBPs), and other stakeholders.This position is preferred to work a hybrid schedule out of the Cary, NC office (#LI-Hybrid).Main Accountabilities:401k Administration of a multi-billion dollar portfolio including compliance, DoL / IRS / ERISA collaboration and inquiries, and generally acting as the subject matter expert and key internal resource for all activities.Manage relationships and monitor performance against service level agreements with retirement carriers. Participate in benefit/retirement merger and acquisition activities as needed.Collaborate with Payroll and Vendor Partners to resolve issues, with HR Information System for system testing / interface mapping and related benefit system capabilities, and with internal customers and vendors to ensure cases are resolved timely, accurately, and efficiently.Lead process improvement activities and participate in quality control and audit activities.Resolves complex ServiceNow cases in accordance with the Key Performance Indicators, while also providing exceptional customer service.Identify and implement improvement ideas by challenging the status-quo (especially processes that are manual/repetitive).Qualifications:Bachelor's degree in Accounting, Finance, Human Resources or related program with 8+ years of benefits administration experience supporting benefits programs with proven experience with Retirement plans (or equivalent technical HR background and experience)Understanding of benefit laws and regulations: ERISA, Benefit Plan Reporting/Filing Requirements, 401kStrong background of compliance related to and around the Retirement, 401k, etc. type policies and actionsMust be proficient in use of Microsoft Office suite of products, with advanced skills in Excel and excellent analytical and mathematics skillsCritical thinking skills to investigate and resolve complex issuesMust be results oriented with the ability to handle multiple projects, shifting priorities, and meet tight deadlinesAbility to work independently and in a collaborative team environmentDemonstrated presentation skillsMust have prior experience with a Human Resources Information SystemMust maintain confidential information discreetly and protect employee privacyHighly ethical, flexible, inquisitive & logicalStrong customer focusHuman Capital Management (HCM) systems experience related to BenefitsWorkday experience is preferredCandidates must already have a work authorization that would permit them to work for ABB in the USWhat's in it for you:We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forwardABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on click.appcast.io. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees[excludes ABB E-mobility, Athens union, Puerto Rico]Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn moreHealth, Life & DisabilityChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe.Job SummaryJob number: JR00021651Date posted : 2026-07-28Profession: Human ResourcesEmployment type: Full TimeType: external