Accounts Receivable Risk Governance Manager

Job Description

Job Description

Lead A/R Risk, Credit Decisions, and Collections Excellence

We’re seeking a hands‑on manager to govern trade credit risk, guide collections strategy, and partner across the business to accelerate cash while protecting Manitowoc’s position.

Impact Areas

• North America program ownership: single point of contact for credit evaluations, resolving outstanding receivables, and customer complaint resolution.
• UCC rigor and title protection for MCG’s assets: timely documentation, renewal tracking, and electronic record retention on the shared drive.
• External partnerships: primary liaison with NCS (U.C.C. provider), banks, trade references, D&B, and outside collection firms.
• Credit horizon scanning: analyze financial statements and Dun & Bradstreet reports; set and recommend prudent credit limits.
• Commercial enablement: review/approve Whole Goods Purchase Orders with clear credit risk analysis.
• Revenue rhythm: participate in weekly revenue calls; collaborate with the VP of Sales to identify financing and credit risks early.
• Cash visibility: coordinate and deliver a weekly cash forecast; surface known and potential collection headwinds.
• Risk transparency: bad debt analysis; annual customer credit reviews; reporting to senior management.
• Backlog oversight: ensure credit lines can support each dealer’s financing needs.
• Continuous improvement: co‑lead process improvement with the Director; capture associate feedback to elevate collections and customer service.
• Issue resolution: support the Director and team on complex credit/collections/A/R matters; own specific accounts or portfolios when needed.

Core Capabilities

• Operations management and supply chain optimization experience; understanding of manufacturing processes and lean methods.
• ERP fluency (Infor LN, Oracle); advanced Excel (formulas, pivots, macros); Power BI proficiency.
• Cross‑functional leadership, strategic thinking, and outstanding communication.

How You Show Up

• Collaborative relationship‑builder and skilled negotiator across departments and with customers.
• Strong problem solver who manages multiple priorities with precision and attention to detail.
• Clear, confident communicator; protects confidential information.
• Coach and mentor who is also a proactive, strategic self‑starter.

Credentials

• Bachelor’s in Accounting or Finance with 7–10 years in Credit & Collections.
• Demonstrated ability to manage conflict with professionalism.
• Team‑first collaborator willing to step beyond role boundaries to achieve company financial goals.
• Bonus points for a Master’s in Accounting or Finance.

Tools & Environment

• Systems: Infor LN, Oracle, Excel (advanced), Power BI.
• Work setting: office and shop floor; PPE required on the floor.
• Travel: approximately 10% domestic.

Other Information

Responsibilities may evolve as business needs shift. Flexibility to adapt to new priorities is essential.

Additional Proficiency

• Financial audit experience.

The Manitowoc Company, Inc. is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.