Fire Alarm Service Sales Representative

Life Safety Service Representative, Electronic

Build your best future with Johnson Controls. As a global leader in smart, healthy, and sustainable buildings, we are focused on reimagining performance to serve people, places, and the planet. Based in Cranberry Township, PA, this role is an opportunity to help grow fire sales through customer partnership, strong leadership, and cross-functional collaboration.

You will join a team that supports a wide range of industries and values meaningful work, learning opportunities, and a culture where ideas can be heard. If you are motivated by driving results, developing people, and building lasting customer relationships, this position offers a chance to make a real impact.

Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).

The responsibilities include:

• Managing the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.
• Working with other sales, technical, design engineering, service, support, and management to meet customer needs
• Assuming Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.
• Quickly identifying and qualifying opportunities with excellent sales, presentation, and closing techniques.
• Determining customer needs and developing a sales strategy to gain customer understanding of company product offerings.
• Conducting building surveys to support the development of estimates.
• Developing and maintaining an active proposal backlog that will support achieving the designated sales plan.
• Developing financial justifications, preparing proposals, making presentations, and performing vital follow-up for successful closing of the sales.
• Closing sales to meet or exceed sales plan objectives.
• Investigating and resolving customer problems regarding delivery dates, billings, financing and other related matters.
• Maintaining established accounts through regular customer contact in pursuit of additional sales.
• Performing periodic market investigations within as assigned territory to develop new applications; providing sales forecasting for assigned territory.
• Maintaining accurate and complete records of all sales related activities

What we look for:

Required:

• Highly self-motivated and success driven.
• High energy level with a focus toward customers and a strong desire to succeed.
• High degree of self-discipline.
• Strong written and oral communication.
• Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.
• Ability to obtain appropriate licenses required by national, state and local codes.
• Minimum two years, successful sales or technical experience with fire alarms, security control, and monitoring or similar industry. Or equivalent technical experience and/or education.

Preferred:

• Bachelor's degree in Marketing, Business, or Engineering preferred.
• Ability to obtain NICET certification within the first 12 months of employment
• Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.
• Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred.

Hiring salary range: $61,400 to $92,225 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here.