System Tester & Trainer

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! System Tester & Trainer Detroit, MI (Hybrid/Onsite Tues-Thurs) W2 contract role 12 Months then eligible for Contract renewal Position Summary The System Tester & Trainer is a dual-function role responsible for ensuring the quality and reliability of enterprise systems through structured testing, while also developing and delivering end-user training programs that drive successful system adoption. This position requires a technically proficient professional who can translate complex system behavior into clear, engaging learning experiences for a diverse workforce. Key Responsibilities System Testing Develop, document, and execute comprehensive test plans, test cases, and test scripts for new and updated systems. Perform functional, regression, integration, performance, and user acceptance testing (UAT) across enterprise applications. Identify, log, and track defects using defect management tools; collaborate with development teams to facilitate timely resolution. Validate system configurations, data integrity, and end-to-end workflows in staging and production environments. Maintain test documentation and ensure test artifacts are version-controlled and audit-ready. Coordinate and support system patching, upgrades, and release validation activities. Collaborate with business analysts and subject matter experts to clarify requirements and acceptance criteria. Training Development & Delivery Conduct training needs assessments to identify skill gaps and determine the appropriate training approach for various user groups. Design, develop, and maintain training materials including instructor-led guides, e-learning modules, job aids, quick reference cards, and user manuals. Deliver engaging classroom, virtual, and on-the-job training sessions to end users, supervisors, and technical staff Tailor instructional content and delivery style to accommodate different learning styles, experience levels, and audience backgrounds. Evaluate training effectiveness using assessments, feedback surveys, and performance metrics; continuously improve program content. Maintain a current library of training resources and update materials in response to system changes, updates, or regulatory requirements. Coordinate training schedules, logistics, and participant enrollment to maximize attendance and minimize operational disruption. Serve as a go-to resource for post-training support, providing reinforcement coaching and troubleshooting assistance. Qualifications Minimum of 1 year of experience in software or systems testing (QA/UAT). Minimum of 2 years of experience designing and delivering end-user or technical training programs. Demonstrated experience writing test plans, test cases, and defect reports. Experience with defect tracking tools (e.g., JIRA, Azure DevOps, HP ALM). *Beware of scams. S3 never asks for money during its onboarding process. #J-18808-Ljbffr Strategic Staffing Solutions