Front Desk Enrollment & Guest Experience Coordinator

Carmel Music Academy

Job Description
Job Description
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do you love helping people and knowing how your work is measured?
Are you energized by meaningful goals, visible wins, and being part of a team that celebrates results? If connecting with families and confidently asking for commitment excites you, you might be exactly who we’re looking for.
What This Role Is Really About
This role blends warm front-desk hospitality with enrollment follow-through.
You will welcome families, guide them through their options, and confidently help them take the next step while tracking progress toward clear monthly enrollment goals.
You’ll Love This Role If…
You enjoy working toward clear monthly goals and seeing your progress
You feel proud when your efforts directly contribute to growth
You’re comfortable asking families to enroll when it’s a good fit
You balance heart + results
You like structure but also enjoy connecting personally
You can work independently and stay motivated without constant oversight
This Role Is NOT a Fit If…
You dislike being measured by outcomes
You prefer support-only roles with no enrollment responsibility
Asking for commitment feels uncomfortable or “salesy”
You want a role with no performance expectations
Success Looks Like…
30+ new student enrollments per month as a team
Consistent daily follow-through on inquiries
Families feel welcomed, supported, and confident in enrolling
Your progress is visible—and celebrated

Vacancy posted 11 days ago

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