Dental Assistant

Dental and Business Assistant (Full-time)

White River Dental, a Cherry Tree Dental Office | Burlington, WI

White River Dental, a Cherry Tree Dental Office, has a great opportunity for a motivated individual to join our team!

Cherry Tree Dental is changing the face of group dentistry, and we are committed to our dentists, clinical staff, and support team by providing a positive company culture rooted with an unparalleled team synergy. We value and invest in our employees by offering professional growth opportunities, competitive compensation and benefits with a work-life blend.

Why You’ll Love Working Here:

• Competitive compensation

• Health Insurance - significant employer contributions towards monthly premiums

• Dental Insurance (employer-paid)

• Vision Insurance

• Basic life & long-term disability insurance (employer-paid)

• 401(k) with employer contribution

• Up to 3 weeks of PTO in your first year

• Paid holidays

• Continuing education opportunities

• Employee referral bonus program

• A supportive, team-oriented environment

What you'll do:

As a Dental and Business Assistant you will work to enhance the daily operations of the clinic by providing excellent care and communication to our patients.

Dental Assistant Responsibilities:

• Prepares, sterilizes, disinfects, and maintains dental equipment, instruments, and supplies

• Collects and records patient health histories and x-rays

• Ensures patient comfort during dental procedures

• Completes charting of treatment information in the patients' dental notes from the doctor as directed

• Assist doctor in management of medical and dental emergencies

• Delivers postoperative and general oral care instructions to patient

• Maintains infection control procedures, patient privacy, and professional interactions with patients and staff

• Assist administrative team with customer service functions

Patient Relations & Front Office Responsibilities:

• Greet and welcome patients in a warm, positive, and professional manner.

• Handle patient records confidentially and respectfully, adhering to all HIPAA privacy standards.

• Answer phones courteously using excellent customer service skills; relay messages accurately.

• Promptly respond to voicemails, emails, and texts from patients.

• Provide clear instructions, directions, and thorough answers to patient questions.

• Schedule patient appointments and maintain an organized daily schedule.

• Create and manage new patient accounts in the Practice Management System.

• Verify patient insurance coverage and benefits.

• Coordinate communication and workflow between front office and clinical staff.

• Manage unscheduled treatment plans and recall lists.

• Place appointment reminder calls, texts, or emails.

• Maintain a clean, welcoming, and organized front reception area.

• Assist in coordinating temporary staffing coverage as needed.

• Review treatment plans with patients and explain treatment and payment options.

Education and Experience:

• High school diploma or equivalent

• Previous experience as a Dental Assistant with front desk knowledge/insurance

• Completion of an accredited Dental Assisting Program or dental assistant experience required

• Previous customer service or office experience

• Proficiency or the ability to become proficient within 90 days in dental terminology and dental software for charting, treatment planning, clinical notes, etc.

• Strong verbal and written communication skills

• Foster a positive attitude and be a team player

Patient Care Hours:

Monday 9:00 a.m. to 6:00 p.m.

Tuesday 8:00 a.m. to 5:00 p.m.

Wednesday 7:00 a.m. to 4:30 p.m.

Thursday 7:00 a.m. to 4:30 p.m.

Why Burlington?

Burlington offers small-town charm with big-city convenience. Located between Milwaukee and Chicago, it’s known for its scenic parks, vibrant downtown, and family-friendly atmosphere. Residents enjoy outdoor recreation, local festivals, and a strong sense of community with an affordable cost of living and easy access to major metro areas.

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