Representante Agente de Viajes
Archer Travel Group
Representante Agente de Viajes
San Jos Province, San Isidro de El General, Costa Rica
About the Job Representante Agente de Viajes
Sobre el puesto: Representante de Atencin al Cliente de Viajes
Como Representante de Atencin al Cliente de Viajes, desempears un papel clave en el apoyo a nuestros clientes durante todo su viaje, desde el momento en que reservan hasta que regresan a casa. Ayudars con consultas, resolvers incidencias, proporcionars actualizaciones sobre las reservas y te asegurars de que cada interaccin refleje nuestro compromiso con un servicio excepcional.
Responsabilidades principales
- Responder de manera rpida y profesional a las consultas de los clientes por correo electrnico, telfono y plataformas de mensajera.
- Asistir con reservas de viajes, cambios, cancelaciones y solicitudes especiales.
- Proporcionar informacin precisa sobre destinos, documentos de viaje y polticas de la agencia.
- Hacer seguimiento con los clientes para confirmar los detalles del viaje y su satisfaccin.
- Gestionar inquietudes o quejas con empata y habilidades de resolucin de problemas.
Candidato/a ideal
- Excelentes habilidades de comunicacin verbal y escrita.
- Slida experiencia en atencin al cliente (preferiblemente en viajes u hostelera).
- Persona organizada, confiable y proactiva con gran atencin al detalle.
- Cmoda con la tecnologa y rpida para aprender plataformas y sistemas de reservas.
- Pasin por los viajes y por ayudar a otros a planificar experiencias inolvidables.
Beneficios
- Trabajo 100% remoto con horario flexible.
- Oportunidades de crecimiento dentro de la agencia.
- Beneficios de viaje y descuentos exclusivos del sector.
- Entorno de trabajo colaborativo con capacitacin continua.
Si te apasiona viajar y crear experiencias memorables para otras personas, nos encantar saber de ti. Aplica hoy y comienza tu aventura con Viaja con Andrea!
Archer Travel GroupVacancy posted 3 days ago
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